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Beginner
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OpenGL 1.4 support on HD 3000 and 4000

I have a legacy product for Windows I am trying to support that uses OpenGL 1.4. It works perfectly on NVIDIA-equipped computers, but on anything with Intel integrated graphics HD 3000 or 4000 it crashes on loading. I've tried running in debug mode with glGetError() calls at various points but it has proved impossible to track down the source of the error. All I get is error code 0x00000500 - INVALID_ENUM. Any ideas where I should look? I have already installed the latest drivers from the Intel website.

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Employee
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Re: OpenGL 1.4 support on HD 3000 and 4000

Hello wiggers,

 

It is important to mention that the Intel® HD Graphics 3000 & 4000 Controller supports OpenGL 3.1 and 4.0 respectively.

You can this information at the following link:

http://www.intel.com/support/graphics/sb/CS-033757.htm http://www.intel.com/support/graphics/sb/CS-033757.htm

As part of the troubleshooting steps, I recommend you installing the latest graphics driver we have from our side.

Can you please post your dxdiag information here so I can provide more information?

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Beginner
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Re: OpenGL 1.4 support on HD 3000 and 4000

Why is it important to note that OpenGL 3.1 and 4 are supported? Are you saying you don't support older versions of OpenGL? NVIDIA do! Also I don't see any means of attaching the dxdiag output file. How do I do that please?

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Beginner
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Re: OpenGL 1.4 support on HD 3000 and 4000

Here is the information from this machine, but I've had the same problem on other machines with HD 3000 and 4000.

 

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Employee
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Re: OpenGL 1.4 support on HD 3000 and 4000

Hello wiggers,

In this case, I recommend you downloading the latest graphics driver we have in our site for your controller. We currently have the version 3062 and you are using version 2867.

You can download the driver at the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22628&lang=eng&OSVersion=Windows%207...

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Beginner
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Re: OpenGL 1.4 support on HD 3000 and 4000

Thank you. That driver has fixed the issue on the HP laptop with Intel HD 3000 graphics. Do you have one for Dell laptops with HD 4000 please?

I note that the download page advises users to get the drivers from the OEM rather than using the one provided by Intel, but this version was not available from HP. "To avoid any potential installation incompatibilities on your OEM system, Intel recommends that you check with your OEM and use the software provided by your system manufacturer."

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Beginner
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Re: OpenGL 1.4 support on HD 3000 and 4000

Here is the dxdiag screen for the Dell 4 series laptop with the same problem. The only relevant driver I can find from Intel is 2869.

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Employee
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Re: OpenGL 1.4 support on HD 3000 and 4000

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Beginner
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Re: OpenGL 1.4 support on HD 3000 and 4000

Hi Guys,

I can't play Medal of Honor: Allied Assault (MOHAA, a video game that needs OpenGL) on my Windows 8 64-bit Laptop which has integrated Intel 3000 video. I've downloaded the latest version of the drivers here:

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Lapto... https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Lapto...

Unfortunately, these do not work either. The game crashes to desktop when I try to load it. Works perfectly on computers with Nvidia or ATI graphics. My other laptop has an Nvidia video card in it, and it runs the game fine.

Will there be more updates to the drivers to get this game to work? It's really pretty bad that Intel can't support older applications...

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Employee
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Re: OpenGL 1.4 support on HD 3000 and 4000

Hi own3mall,

I am sorry to hear you are having problems but let me help you.

From our side we can provide the generic drivers for your system. You can download the drivers at the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23377&lang=eng&OSVersion=Windows%208...

It is important to say that even though the game is an old game it does not necessarily means that the controller will be able to run it. Due to this reason, I suggest you contacting the game manufacture to confirm if there may be a firmware update.

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