Osu! input lag after update and discord issue

[GoldFroz]

Yo Support Team,

I am writing to report a couple of issues I encountered with my Lenovo LOQ 15IAX9I laptop, which is equipped with an Intel Arc A530M GPU. After updating my graphics driver to version 32.0.101.8860 WHQL Certified, I noticed a severe and highly noticeable input lag. The overall performance and FPS seem fine, but the input delay makes gaming very uncomfortable. I managed to temporarily resolve this by rolling back to version 32.0.101.8824, which completely brought everything back to normal.

Additionally, I am experiencing a persistent problem when trying to stream the game Osu! on Discord. When the game is running in full screen, the stream audio works perfectly fine, but the video capture freezes completely. The only way to fix this is by switching the game to windowed mode, but unfortunately, that introduces an annoying display latency. I tested this specific streaming issue on the older 32.0.101.8824 driver, but I have not tested it on the newest version yet due to the severe input lag mentioned before.

Could you please let me know if these are known issues and if there is anything I can do to fix them on the latest driver?

[Jobert_Intel]

Hi GoldFroz,

Thank you for reaching out and for the detailed report. We have taken note of the following concerns:

• Input lag after updating to driver 32.0.101.8860 WHQL
• Discord stream video freezing when running Osu! in full screen mode

To help us investigate further, could you please provide the following information:

1. What is your current Windows version?
2. Does the input lag occur in all games or specific titles only?
3. Have you tried using DDU uninstaller?
4. What power mode are you using on your laptop during gaming? (e.g., High Performance, Balanced, Power Saver)
5. Have you tested the Discord streaming issue on driver 32.0.101.8860 yet?
6. Are you using any overlay applications aside from Discord while gaming? (e.g., Xbox Game Bar, Steam Overlay)
7. Is Osu! installed and launched through Steam or the standalone client?
8. Have you noticed the input lag on any other applications outside of gaming?

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

Thank you for your patience and we look forward to hearing from you soon.

Best Regards,

Jobert T.

Intel Customer Support Technician

[Jobert_Intel]

Hi GoldFroz,

Could you please confirm if you have reviewed the information I posted? Your feedback at your earliest convenience would be greatly appreciated so we can decide on the best way to proceed with resolving this matter.

Best Regards,

Jobert T.

Intel Customer Support Technician