Overwatch issue

[Arcabuz]

Hi again,
Today will report a new issue that i've turned up in Overwatch.
I reinstalled the game today and noted a lot of sttuttering in all graphics presets / both direct x 11 and direct x 12(beta) /borderless and full screen too in the game.
I hope it will be solve soon.
Thank yoy for attention.

Best regards,
Arcabuz. 

[Shane_Intel]

Hi Arcabuz,

Thank you reaching out to us via community.

To further assist you with your concern and to provide you with the best possible support, could you please provide the following information?

• Can you share the games settings?
• May I know the make and model of your Intel Graphics card?
• What is the graphics driver you're using?
• Have you tried to use DDU to install the latest graphics driver?

Also, to better understand your system's configuration, we kindly request that you download the Intel® System Support Utility for Windows* software. You can find the download link here: Intel® System Support Utility for Windows*

Here's a quick guide on using the Intel SSU:

1. Download and launch SSU.exe.
2. Check the box for "Everything."
3. Click "Scan."
4. When the scanning is complete, click "Next."
5. Click "Save."

I will look forward to your response. Thank you and have a wonderful day!

Best regards,

Shane E.

Intel Customer Support Technician

[Shane_Intel]

Hi Arcabuz,

Could you please confirm if you have reviewed the information I posted? Your feedback at your earliest convenience would be greatly appreciated so we can decide on the best way to proceed with resolving this matter.

I will look forward to your response. Thank you and have a wonderful day!

Best regards,

Shane E.

Intel Customer Support Technician

[Shane_Intel]

Hi Arcabuz,

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Best regards,

Shane E.

Intel Customer Support Technician