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I recently did a complete partition wipe and clean-install of the Windows 10 operating system on a Dell XPS 8910. The restore worked well, but when I checked Device Manager, I found that the PCI Memory & SM Bus Controllers did not have the driver updates they need (see screenshots). I tried the device manager update utilities, but they could not find any drivers. I then utilized both Dell and Intel's support assist. There were 6 updates for Dell, and 2 for Intel. All these updates were installed and completed successfully, and I rebooted. However, the triangles are still there, and I cannot locate the correct drivers to install manually, or figure out how to correct this. I know these are crucial components, and I would like to get these drivers updated. Can anyone please direct me to links to the correct drivers for the devices shown, or advise me with details as to how I should proceed to correct this issue?
Thank you so much for your expert guidance and assistance in this matter. I have attached several screenshots to help diagnose the issue and all the details for the devices. I really appreciate the assist.
Not sure what forum I should have posted this in, so I chose "Rapid Storage Technology." Could any moderator or site administrator please place this question into the correct category if that location is an incorrect choice by me? I have never used this site before, and am so thankful it is here. I anxiously await a reply to my query. Thanks again!
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Repeating from your other conversation...
Questions:
- Have you installed the Chipset Device Software package? Download link: https://dl.dell.com/FOLDER05969831M/1/Intel-Chipset-Device-Software_5MPRF_WIN_10.1.18121.8164_A09.EXE.
- Have you installed the Serial IO Driver package? Download link: https://dl.dell.com/FOLDER06626437M/4/Intel-Serial-IO-Driver_WVVGP_WIN_30.100.1943.2_A08_03.EXE.
- Have you installed the Intel Management Engine (ME) package? Download link: https://dl.dell.com/FOLDER06465777M/2/Intel-Management-Engine-Interface-Driver_5CCYM_WIN_1952.14.0.1470_A07_01.EXE.
Curiously, only the ME package is considered critical. All three of these should be considered critical. They will resolve the entries you have outstanding.
Hope this helps,
...S
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Repeating from your other conversation...
Questions:
- Have you installed the Chipset Device Software package? Download link: https://dl.dell.com/FOLDER05969831M/1/Intel-Chipset-Device-Software_5MPRF_WIN_10.1.18121.8164_A09.EXE.
- Have you installed the Serial IO Driver package? Download link: https://dl.dell.com/FOLDER06626437M/4/Intel-Serial-IO-Driver_WVVGP_WIN_30.100.1943.2_A08_03.EXE.
- Have you installed the Intel Management Engine (ME) package? Download link: https://dl.dell.com/FOLDER06465777M/2/Intel-Management-Engine-Interface-Driver_5CCYM_WIN_1952.14.0.1470_A07_01.EXE.
Curiously, only the ME package is considered critical. All three of these should be considered critical. They will resolve the entries you have outstanding.
Hope this helps,
...S
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Thank you so much Mr. Pearson...you are a life saver. I assume there is no particular order to install these? I will begin in the order you have them listed. and let you folks know how this turned out.
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Brilliant! Your solution was 100% accurate, and the issue is resolved (see screen shot). Again, thank you Mr. Scott Pearson. Cheers!

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