Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
Announcements
FPGA community forums and blogs on community.intel.com are migrating to the new Altera Community and are read-only. For urgent support needs during this transition, please visit the FPGA Design Resources page or contact an Altera Authorized Distributor.
22736 Discussions

Problème suite MAJ Windows

sBESS
Beginner
‎06-14-2018 05:35 AM
2,114 Views

Bonjour

Suite à une MAJ windows 10, mon écran secondaire n'est plus détecté.

Après échange avec le support Microsoft pour eux le problème est lié au driver de ma carte Interle Graphique HD 530.

J'ai utilisé l'outil de diagnostic et de support et je joints le résulat.

Pouvez vous m'aider.

Detailed-System-Report.html.zip
0 Kudos

Link Copied

3 Replies
AlHill
Super User
‎06-14-2018 05:38 AM
1,165 Views

You can find the latest driver here:

https://downloadcenter.intel.com/download/27847/Graphics-Intel-Graphics-Driver-for-Windows-10?product=88345 Download Intel® Graphics Driver for Windows® 10

Doc

0 Kudos
Copy link
sBESS
Beginner
‎06-14-2018 07:56 AM
1,165 Views
In response to AlHill

I already installed this update, and the problem is still present

In response to AlHill
0 Kudos
Copy link
idata
Employee
‎06-20-2018 04:24 PM
1,165 Views
In response to sBESS

Hello sbesson42

 

 

Thank you for your response.

 

 

I would test the diver provided by the system manufacturer due to the version .6163 is a generic driver for the Intel® HD graphics 530 on your laptop. We recommend using the drivers provided by ASUS* on your case due to these drivers are built for your system.

 

 

Let me share with you the support link form you manufacturer:

 

 

https://www.asus.com/supportonly/N501VW/HelpDesk_Download/ https://www.asus.com/supportonly/N501VW/HelpDesk_Download/

 

 

Regards,

 

Leonardo C.

 

In response to sBESS
0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.