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Problèmes de compatibilité des pilotes Valorant - UHD 620

drak_mat
Beginner
200 Views

Depuis certaines mise à jour des pilotes  graphique , il m'est  quasiment impossible  de jouer  a valorant . des qu'une entité  3D apparait le jeu ce cale pendant un bref  instant  et  ce quasiment  tout le temps  ce qui rend le  jeu injouable  

pourtant  je n'est  aucun  souci quand je joue sur la version 27.20.100.8476 du pilote graphique

 

 

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2 Replies
AndrewG_Intel
Moderator
179 Views

Hello @drak_mat

Thank you for posting on the Intel® communities.

Veuillez noter que je ne peux vous aider que dans la langue anglaise. J’ai utilisé un outil de traduction Web pour traduire cette réponse donc, il peut y avoir une traduction inexacte.


Regarding this behavior, we would like to inform you that Intel has been unable to replicate this issue on multiple systems using different processors and integrated graphics and our latest generic DCH drivers. This issue is being discussed on this Community thread

Users comment that rolling back to driver 27.20.100.8476 seems to address performance while others have reported the issue goes away when switching from a mechanical hard drive (HDD) to a Solid State Drive (SSD).


We understand that you don't have issues with the game when using driver 27.20.100.8476. This matches one of the previous suggestions and we noticed this was also recommended as a workaround on a previous (duplicate) thread that opened before: "Valorant Driver Compatibility Issues - UHD 620".


Based on the DxDiag* report, we also noticed that the drive on your system is "ST1000LM035-1RK172" and it seems to be an HDD. If this correct, you may try switching to an SSD drive and test the behavior with the latest Intel® drivers.


We recommend joining this public thread about this behavior and this is where any relevant update will be posted if available:

Having said that, and in order to avoid duplication of efforts, please let us know if you agree to close this inquiry?


Best regards,

Andrew G.

Intel Customer Support Technician


AndrewG_Intel
Moderator
160 Views

Hello drak_mat

We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Best regards,

Andrew G.

Intel Customer Support Technician


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