Problem with HD 530 on i5 6600K

[LTone]

Hi guys, some weeks ago I built my new pc with i5 6600K, MSI Gaming M5, 2*4GB Corsair ddr4 Vengeance LPX @3000mhz and a Corsair HX620W(I already got it). I have a problem because sometimes the screen doesn't work(black screen with a written message "not supported mode"). The screen starts with some "interferencies": sometimes the problems solves itself, sometimes i have to reboot the pc. I have already update the MB BIOS to the 1.4 version and I have updated the VGA driver to the latest avaiable version. It's not a problem of temperatures(idle 24°C, in game 42°C-I have a Noctua NH-U9S)... What can I do? Should I ask for an RMA? Is it a driver problem or is it related to the CPU/MB? Thank you!

[FOrsa]

No, I have not contacted Intel phone support. I do not even know wheather there actually is a Czech Intel phone support.

[Amy_C_Intel]

Please give it a try, contact us you can create an online Service request or you can chat with us.

Here is the link http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support.

Regards,

[LTone]

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

Sometimes some lines(or better, some rectangular points) appera on the screen: when it happens, the screen blackouts("not supported mode" appears on the screen, or "check for the screen connection). Only thing to do is to reboot the system, but sometimes I have the B2 error on my motherboard(that is linked to a VGA problem, probably the BIOS or something like that)

Does it fail every single time, or only sometimes?

If you can offer a % rate please do.

Only sometimes, 50%

Hardware (HW)

Brand and Model of the system.

Own built: Intel i5 6600K, MSI Gaming M5, 2X4GB ddr4 Corsair LPX @ 3000 MHZ, 750GB Western Digital Caviar Black, Noctua NH-U9S

Hybrid or switchable graphics system?

ie Does it have AMD or NV graphics too?

Only IG

Make and model of any Displays that are used to see the issue (see note2 below). 

LFP = Local Flat Panel (Laptop panel)EFP = External Flat Panel (Monitor you plug in)

Samsung P2390HD

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[LTone]

I updated drivers to the new version but the problem is worst... Now every time I use it I have the problem(immediately after standby)

[Amy_C_Intel]

Let me perform an investigation about this issue, I will be updating this thread.

Regards,

Amy.

[MCan1]

Hi ,

My System is

I7 6700K (Stock GHz)

MSI Z170a M7

DDR4 Corsair LPX 3000MHz (XMP Off 2133 MHz)

SSD Samsun Evo

Evga 850W Power

Graphics Card is Onboard HD 530

Windows 10 64 bit

If I do restart windows sometimes pc is opening but sometimes pc not open , I can't see windows , I just see black screen and error b2 code on moterboard. And I have to press power button on pc case then I again press power button later pc is opening and coming windows. I dont understand. I have setted up pc for 2 days. It is new. What is this problem. And My Bios Version 1.90 for z170a . It is Last version

[adasc]

Hi,

i5 6600k here, with z170a gaming m3 msi mobo and 16gb ripjaws @3000mhz.

Weeks spent with black screen at any kind of IGC drivers update.

THan i read this post and activated XMP via bios.

Machine was black screened and video came back just after reboot with xmp on. With latest intel drivers perfectly installed, exactly the last thing i was doing before the black screen.

So by my experience is a memry problem and not a failed CPU