Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20739 Discussions

Problem with Intel Graphics Command Center not saving settings

Amir7
Beginner
1,061 Views
Hello
I have a Asus tuf f15 fx506
For some reason, Intel Graphics Command Center isnt working properly The problem: the display settings that I choose under the color portion (such as hue, saturation, etc) revert to normal whenever I reboot the computer, or when the screen shuts off (when closing the laptop, etc). For example, if I set saturation to 80, it reverts to 50 whenever I restart. Oddly, when I open the app it still APPEARS that it's on 80, but the saturation has actually been reset. If I move the slider from 80 to either 81 or 79 (or anything really) the colors all of a sudden pop back to where they should be.



I've reinstalled the display drivers, the intel graphics command center



Has anyone else experienced this problem? Any other suggestions?
0 Kudos
3 Replies
Jean_Intel
Employee
1,028 Views

Hello Amir7

 

Thank you for posting on the Intel️® communities. We would be more than glad to help you.

 

For the IGCC problem you described, we would like to confirm if you had any other graphics control center in your system. Sometimes the Intel® Graphics Command Center changes are returned to normal due to another application pre-installed on the system. For example, the Dell PremierColor or Samsung Setting application creates conflicts with the Intel® Graphics Command Center. Make sure there is any other graphics software installed on your system.


Create a report using the Intel® System Support Utility (Intel®️ SSU). This report will gather some system information that will help us further troubleshoot your problem.

  • Open the application and click "Scan" to see the system and device information. By default, Intel®️ SSU will take you to the "Summary View."
  • Click on the menu where it says: "Summary" to change it to "Detailed View."
  • To save your scan: click "Next"; then "Save." 


Best regards, 

Jean O. 

Intel Customer Support Technician


0 Kudos
Jean_Intel
Employee
1,000 Views

Hello Amir7,

 

We are jumping in the conversation to see if you have checked for any other Graphics software installed on your system besides the Intel® Graphics Command Center,

 

Best regards, 

Jean O.  

Intel Customer Support Technician

 

0 Kudos
Jean_Intel
Employee
976 Views

Hello Amir7,


We hope you are doing fine.

 

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, since this thread will no longer be monitored.

 

Best regards.

Jean O. 

Intel Customer Support Technician.


0 Kudos
Reply