I have found the following repeating warning in the Even Log : "Display driver igfx stopped responding and has recovered".
In the Reliability Montitor there is error : device error.
This issue started after Windows Updates of Window 10 installed since November.
My installed driver is : 184.108.40.20600 - it is dedicated by the producer Lenovo. The program Intel Driver Support and Assistance has not found any updates. Is there any other option anyhow to install later driver to fix this issue and which driver can be recommended. The processor : Intel Core i5-6400 CPU@2.70GHz, operating system Windows 10 home 64 bit, latest version 1809.
Would appreciate some advices how to fix this issue.
Hello Alberto R.,
Thank you very much for your attention and reply.
The graphics driver installed 220.127.116.1100 is dedicated by my computer producer Lenovo and no update on their suport page.
There is no other driver given by Lenovo suport to this computer ( this current is from 2015...).
Regarding details of my computer below please find the link to OneDrive with detailed system report made by Intel Drivers & Software :
The problem repeating every day after November Windows Updates installed, also now when the new current version Windows 10 : 1809 has been installed. Have not done other software or hardware installations.
Bios is according to the producer Lenovo version specified on their suport page.
Microsoft Net Framework has been updated on 12th December by Windows Update.
Below there is screenshot with the general setting of the Monitor :
I would like to add that have not done any changes in the Monitor settings.
Till now have not made installation of the given by you driver 18.104.22.16848 as not sure if it would not cause any other problems.
Shall I try anyhow or you would recommend other solution to fix the problem ?
I would appreciate your further assistance.
Thanks and best regards,
Hello ELIPE: Thank you very much for providing that information.
The fact that Lenovo does not have a newer graphics driver version available in their web site, it indicates that most likely they are not planning to to release more drivers for this specific platform.
In those cases the process to upgrade the driver is done automatically through the Windows* updates.
The Intel graphics drivers are generic meaning that, as you mentioned, it might or might not work properly with your computer, it will be up to you if you want to install it to try to fix this problem.
If the error message is the only problem with your PC, then we recommend to keep driver version 22.214.171.12400 installed since that is the driver version validated by Lenovo.
As an alternative, you can always contact Lenovo support directly for them to provide further technical assistance on this subject:
Intel Customer Support Technician
Under Contract to Intel Corporation