Graphics
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Problems with Intel® UHD Graphics 750

Percysr
Novice
558 Views

I just bought this processador i7-11700 , all is ok but when it displays a QR code or when I am using a form or excel, has problems for show it. when I uninstall it all is ok, you know what is the problem? 

Example: Whatsapp, you see code it is not correct:

Percysr_0-1621979502833.png

 

Percysr_1-1621979514309.png

 

 

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1 Solution
RonaldM_Intel
Moderator
523 Views

Hello @Percysr ,

We just released a new Beta driver version 27.20.100.9616 that you're welcome to try. I'm not 100% sure the code change that is confirmed to fix this issue is included in this Beta, but it is possible it slip into this one as well, so give it a shot and let us know your feedback.

I would like to confirm the Production driver that is confirmed to have the fix for this issue is still targeting mid-June 2021 release.

Best Regards,

Ronald M.

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3 Replies
DeividA_Intel
Moderator
538 Views

Hello Percys, 

  


Thank you for posting on the Intel® communities.   

  


I would like to let you know that we are working on releasing a new driver to fix the issue, just keep an eye on the Downloadcenter.intel.com to get the latest driver.


For the moment, I recommend you to disable the Hardware Acceleration (if possible) and access the following thread where you will find details about this issue.


- https://community.intel.com/t5/Graphics/Iris-Xe-and-AWS-Workspaces/m-p/1281134/emcs_t/S2h8ZW1haWx8dG...




Best regards,  


Deivid A.  

Intel Customer Support Technician 


RonaldM_Intel
Moderator
524 Views

Hello @Percysr ,

We just released a new Beta driver version 27.20.100.9616 that you're welcome to try. I'm not 100% sure the code change that is confirmed to fix this issue is included in this Beta, but it is possible it slip into this one as well, so give it a shot and let us know your feedback.

I would like to confirm the Production driver that is confirmed to have the fix for this issue is still targeting mid-June 2021 release.

Best Regards,

Ronald M.

Percysr
Novice
499 Views

Thank you very much! i just install the driver and it is FIXED!. 

whatsapp code it is  ok:

Percysr_0-1622611034565.png

thanks a lot

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