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Quick Sync Video H.264 Encoder MFT resource leak

Freud
Beginner
616 Views

issue: 

resource leaks  when stopped. 

It's normal on amd and nvidia gpu。

 

 

cpu: i5 8400 / i9 9900

gpu: Intel® UHD Graphics 630

OS: win 10 / 11
driver:  27.20.100.9616 / 30.0.101.3113  / 31.0.101.2111 (Latest)

code:  https://gist.github.com/KeloCube/0e56ba7f2c5729223483147eb35d9cc7

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1 Solution
Jean_Intel
Moderator
472 Views

Hello Freud,


I hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


View solution in original post

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7 Replies
Jean_Intel
Moderator
592 Views

Hello Freud,


Thank you for posting on the Intel️® communities.  


In order to have a better understanding of your issue, please provide me with the following:

  • What type of resource leak did you find? Is it a memory leak?
  • Provide me with the steps to replicate the issue.
  • Create a report using the Intel®️ System Support Utility (Intel®️ SSU)  
    • Download the Intel SSU
    • • Open the application and click on "Scan" to see the system and device information. By default, Intel®️ SSU will take you to the "Summary View." 
    • • Click on the menu where it says: "Summary" to change it to "Detailed View." 
    • • To save your scan: click on "Next"; then "Save." 


Best regards, 

Jean O.  

Intel Customer Support Technician


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Freud
Beginner
533 Views

 

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Jean_Intel
Moderator
562 Views

Hello Freud,


I hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Moderator
519 Views

Hello Freud,


Thank you for the information provided.  


I will proceed to check the issue internally and post back soon with more details. 


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Moderator
510 Views

Hello Freud,


To continue with my investigation, I would like to confirm the following information:


  • What are you exactly creating?
  • Can you provide a sample and step-by-step how and where to run the app?
  • Can you share a video showing up the issue?
  • Are you creating this application for work? What is your company name?
  • Can you test if the same happens on the 11th or 12th gen Intel processor?
  • How are you checking or detecting the memory leak?


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Moderator
473 Views

Hello Freud,


I hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Moderator
458 Views

Hello Freud,


We're glad to know the information helped. Hopefully, it will help other community members. Since the thread is now solved, we will close it. If you need any additional information, please submit a new question as this thread will no longer be monitored.  


Best regards, 

Jean O.  

Intel Customer Support Technician


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