Random FPS drops in Fortnite after recent update

[Xillvion]

Since Fortnite version 31.20, my game has been dropping frames at random, all the time. I could be in a battle with another player and my FPS would drop massively for 1-3 seconds before it's fine again or when I'm just running around the map, the same thing would happen.

It's not the shader compilation that's causing it, because according to Task Manager, the CPU usage doesn't spike during those moments. Rather, it seems like a memory leak is occurring. Trying to alt tab to another application causes the game to freeze and then crash, which never happened before. Other people with powerful specs, running the same rendering mode, don't seem to have this issue.

I tried contacting Epic Games support regarding this but they closed the ticket after seeing my specs, despite meeting way above the minimum requirements.

Let me know if you require a video, I tried recording the problem but it made it less noticeable.

[Xillvion]

Sadly, even with the release of the Chapter 6 update in Fortnite, the FPS drops and latest graphics driver crashing is still there. Are Arc GPUs even affected by this? If so, I'm thinking there should be a support article specifically about the Fortnite crash after updating the graphics driver, Epic Games is taking too long to fix it.

My game still however crashed on 32.0.101.6078 (downgraded because of WHQL) with the error word "EXCEPTION_ACCESS_VIOLATION" after playing one match of battle royale, didn't occur again after that. I already deleted all the included Visual C++ Redist DLL files that's inside of the Fortnite folder prior to launching the game so it can use the latest versions I have installed, if this means anything.

[NormanS_Intel]

Hello Xillvion,

Thank you for your patience and for bringing this issue to our attention. After a thorough investigation, we want to let you know that our primary focus is on optimizing the most popular games and applications to ensure a high-quality, stable experience for the widest range of users. We are committed to enhancing our software performance and compatibility throughout 2025 and beyond. Although we are unable to fulfill your request at this moment, please keep an eye on our website for an upcoming article that may address changes related to this situation.

I understand this may not be the update you were hoping for, but please be assured that we are actively looking into this matter. I will now close this inquiry. If you require further assistance, please feel free to submit a new question, as this thread will no longer be monitored.

Best regards,

Norman S.

Intel Customer Support Engineer