Screen blinking

[Dani813]

Hello!

Ever since I upgraded my computer (drivers and Windows) the screen flashes. I tried restoring the Windows update, using a previous driver, but it didn't solve it. If I delete all drivers, the flashing stops. Intel i7-13700KF + ASROCK Intel Arc A770 Phantom Gaming 16GB OC.
I also reset the driver, tried everything I could find on the net.

Any ideas?

[RobbieR_Intel]

Hello Dani813,

Thank you for reaching out and providing details about the issue you're experiencing.

To further understand the issue, kindly answer the following questions:

• Have you tested the system in safe mode to see if the screen flashing persists?
• Are there any adapters, hubs or additional display connected to your system?
• How did you update your Drivers? Was it using Intel Driver & Support Assistant or Windows Update?

Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.

I look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello Dani813,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Best regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello Dani813,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Robbie R.

Intel Customer Support Technician