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Sony X90L used as monitor

redrazzmatazz
Beginner
674 Views

I have a Sony X90L TV being used as a monitor through a HDMI cable. The computer is a HP ProDesk 600 G4 SFF with UHD 630 Graphics. The drivers are updated to the most recent.

 

Each time I power cycle the TV, the taskbar at the bottom of the screen gets cut off and I have to go to the display settings of the computer and toggle "Change the size of text, apps and other items" to any other percentage and then change it back to what it originally was and the picture would be fine again. This has to be done each time the TV is powered on.

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MUC
Valued Contributor III
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HP ProDesk 600 G4 - QuickSpecs (page 4)

Please try via the settings on your TV. You can see how to get to the corresponding menu here:

https://www.youtube.com/watch?v=pEj-bYqUMwg

 

 

To view computer content, set [Wide mode] to [Full], and [Display area] to [+1] as per Sony TV manual.

 

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redrazzmatazz
Beginner
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That youtube video doesn't work. It's probably something with the tv. Sony recommends setting the video mode to Graphics.  In Graphocs mode, it only gives me the option of adjust wide mode and that's it.

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Mike_Intel
Moderator
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Hello redrazzmatazz,


Thank you for posting in Intel community Forum.


For me to further check this, please help provide the following details:


  1. Was it working before?
  2. Can you share some screenshots of the settings and the issue?
  3. Aside from the steps mentioned here, what are the troubleshooting steps done?


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician



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redrazzmatazz
Beginner
498 Views

I had the "Change the size of text, apps and other items" in display settings set to  350%. I set that to a custom scale of 340% and seemed to have fixed the issue for now.

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Mike_Intel
Moderator
435 Views

Hello redrazzmatazz,


Thank you for the update and sharing the fix.


Since we have the issue is now fixed, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 


Thank you and have a great day. 


Best regards,

Michael L.

Intel Customer Support Technician


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