Suddenly freezes??

[Kalevinpelikanava]

Hi, I thought I'd ask you for advice on what could be wrong with my Processor: Intel Core i5-13600KF. 3.5GHz, 24MB, LGA 1700
Motherboard:Gigabyte Z790 GAMING X AX
Memory:Kingston FURY Beast RGB DDR5-6000 C36 DC - 32GB
Graphics controller:Inno3D iChill GEFORCE RTX 3080 X4 LHR
SilverStone PF360-ARGB V2, 360mm AIO liquid cooling solution for processor
SSD:WD Black SN770 SSD 1TB NVMe M.2 Read speed 5150 MB/s
Case:DeepCool Matrexx 70
Power supply:(EVGA 850 BQ -ATX power supply, 850 W)
The machine is on and even when browsing the internet, the whole machine locks up, the screens freeze and the keyboard and mouse do not work at all, do they die completely?. It does not help when forced to start with the power button directly, the machine can sometimes work for hours and sometimes freezes and suddenly freezes??
bios is F13c gigabyte Z790 same problem has been going on for 2 weeks now, what comes to your mind?

[Mike_Intel]

Hello Kalevinpelikanava,

Thank you for posting in Intel community Forum.

For me to better understand and diagnose the issue further, let me ask you to provide detailed responses to the following questions. This information will help me isolate the problem and determine the most appropriate course of action moving forward.

1. Let me check, you are you reporting for Graphics or the processor?
2. as it working fine before?
3. If yes, what was the last change made in the system before the issue started?
4. What are the troubleshooting steps that you tried so far?
5. For me to review the hardware and the driver installed, please help generate the SSU logs of your system. Kindly refer to the link below for the steps:

How to get the Intel® System Support Utility Logs on Windows*

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Kalevinpelikanava,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Kalevinpelikanava]

Hi Mike kalevi sihvonen here I am okay 🙂 the machine not so much the problem that the machine reports
NVIDIA App
Description

Faulting Application Path: C:\Program Files\NVIDIA Corporation\NVIDIA App\CEF\NVIDIA Overlay.exe

Creation Time: 25.2.2026 12.24.32

Problem: Operation interrupted

Status: Report sent

Problem signature

Problem Event Name: APPCRASH

Application name: NVIDIA Overlay.exe

Application version: 128.4.13.23

Application timestamp: 696a5d27

Faulting module name: libcef.dll

Faulting module version: 128.4.13.0

Faulting module timestamp: 66df642d

Exception code: 80000003

Exception exception: 0000000006ae1177

Extra information about the problem

Bucket ID: 5a25abd9bf26b1c60c91940969af864f (2058589272833754703)

NVIDIA Container

Description

Faulting Application Path: C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe

Creation Time: 2/19/2026 19:19:19

Problem: Operation interrupted

Status: Report submitted

Problem signature

Problem Event Name: APPCRASH

Application name: nvcontainer.exe

Application version: 1.48.3660.2504

Application timestamp: 68d67c21

Faulting module name: StackHash_1f64

Faulting module version: 10.0.26100.7824

Faulting module timestamp: c140bef4

Exception code: c0000374

Exception exception: PCH_7D_FROM_ntdll+0x00000000001625A4

Extra information about the problem

Bucket ID: 740903bbf820862126c9737cb582d702 (1641970518611646210)
-------------
We've tried to fix this bug with Gemini Ai, but it seems to be a problem with the Nvidia drivers..

[Kalevinpelikanava]

Nowadays it does so that the machine is running, it just shuts down like that, but then that error message comes in the diagnostic data viewer where I can find what caused that crash or shutdown like that, I have tested the power supply, it is fine, there is no voltage or big jumps, it supplies a steady current, the EVGA 850w graphics card is that inno3d RTX 3080 2x8 pin with an additional power connector, there is no new connector yet, fortunately, which has been a nightmare for many, the processor can withstand stress programs, cinebench runs and the 3080 RTX can withstand it, it does not crash in the test..

[Mike_Intel]

Hello Kalevinpelikanava,

Thank you for the update and detailed information.

Since the issue is with NVIDIA, have you tried to contact them regarding the error?

You may provide all the logs to NVIDIA for them to further investigate.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Kalevinpelikanava,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Kalevinpelikanava]

Hi Mike, yes the machine is working now, today the latest nvidia driver came so tomorrow I will have to try either taking 3 monitors in the setup and raising the Hz up to 60hz up to 200hz. Thanks Mike for your help, have a good day

[Mike_Intel]

Hello Kalevinpelikanava,

I am glad to hear that your system is working fine now.

Since there is no more issue with your system, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day. 

Best regards,

Michael L.

Intel Customer Support Technician