Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20626 Discussions

Suggestion for future driver release Improvement (Intel HD 2000/3000 graphics for 2nd Gen Processors)

DLal
Beginner
1,554 Views

Hello. The latest version of driver i installed so far is 15.28.24.4229 (9.17.10.4229). It somehow still have some bugs present in it. Below will show the details of the issues arise:

1. There are a lot of vertical and horizontal tearing on the screen as i move the mouse cursor any where around the screen. The screen should have a smooth frame rates.

2. There is major video playback issue arise when streaming videos online using any browsers like Mozilla Firefox, Google Chrome, and Internet Explorer. Websites like YouTube, Daily motion etc video playback are streamed using HTML5 player. I do often get crashes in playback and it displays on the video screen "an error has occurred". I will have to refresh the page to playback the video again. This problem has been occurred long time with no fix. I do tried some alternative like giving feedback to Mozilla and Google chrome on improving the future release of browsers. However still have no luck in fixing this issues with newer browser version. Perhaps they replied to me as to contact Intel to report such issue since they concluded its the driver issues and not the browser. Please help fix this issue.

3. There are some lag in video playback at high resolution. Please resolve this issue.

4. Sound distortion also arises when streaming online videos in any website. Please fix this issue.

5. Improve on this driver by increasing graphic instructions set for OpenGL and DirectX support. The graphics DPI scaling and pixel should be improve as well since some images are little less detailed.

6. Also can I know why this driver is certified for windows 7 and 8 but not windows 8.1? Can this driver be supported for windows 10.

Please help fix all the issues above.

My Laptop system specs:

Lenovo G480

Windows 8 Single Language

4GB DDR3 RAM (2GB X2) @1600 MHz

Intel celeron B815 (1.6GHz, 2mb l3 cache, 1333MHz)

500gb sata 2 hdd (Seagate Momentus Thin)

Thank You.

0 Kudos
1 Solution
idata
Employee
694 Views

Hello, Dhanesh:

 

Thank you for contacting the Intel Communities.

 

Your feedback is really appreciated.

 

As of now Intel is not planning on developing newer drivers for this platform, my recommendation is to keep the windows updates installed to check if any possible driver provided by them could be released.

 

Additionally, you can check the following link related to support on this platform regarding OS': http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html

 

Intel® Celeron® Processor B815 // Product formerly Sandy Bridge

 

If you require any further information or support, do not hesitate to contact us back.

 

Regards,

 

Esteban C

View solution in original post

0 Kudos
1 Reply
idata
Employee
695 Views

Hello, Dhanesh:

 

Thank you for contacting the Intel Communities.

 

Your feedback is really appreciated.

 

As of now Intel is not planning on developing newer drivers for this platform, my recommendation is to keep the windows updates installed to check if any possible driver provided by them could be released.

 

Additionally, you can check the following link related to support on this platform regarding OS': http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html

 

Intel® Celeron® Processor B815 // Product formerly Sandy Bridge

 

If you require any further information or support, do not hesitate to contact us back.

 

Regards,

 

Esteban C
0 Kudos
Reply