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Support Email Ambiguous

Jayy1997
Beginner
595 Views

Im not sure where else to post this, but after submitting a ticket to warranty support, the email i received isnt clear on whether i am waiting for you to contact me, or if theres some step im missing

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NormanS_Intel
Moderator
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Hello Jayy1997,


Thank you for bringing this to our attention. I apologize for any confusion caused by the email you received. To clarify, once you have submitted a ticket to warranty support, our team will review your case and contact you with further instructions.


Additionally, I have reviewed your case and noticed that the person handling it has provided you with information regarding the next steps. I will now close this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.


Best regards,

Norman S.

Intel Customer Support Engineer


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