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Surface Pro 2 - Recommended Driver 3496 Not Installable

GLind3
Beginner
‎05-09-2014 06:03 AM
1,806 Views

While troubleshooting a problem with DisplayLink graphics drivers I attempted to update the internal Intel graphics drivers. The Intel Utility said I had 10.18.10.3431 and recommended the newer 15.33.18.64.3496. In downloaded the new software and attempted twice to install it, only to get the message "The driver being installed is not validated for this computer." What's up?

Surface Pro 2 - Win 8.1 Enterprise Update

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Allan_J_Intel1
Employee
‎05-12-2014 09:57 AM
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Thanks for joining the community.

I understand you have problems installing generic Intel graphics drivers.

I regret to inform you that Intel does not currently provide drivers for tablet products, and the policy is that users are to obtain graphics drivers for their tablets directly from the manufacturer of the tablet at:

http://www.microsoft.com/surface/en-us/support/ http://www.microsoft.com/surface/en-us/support/

Allan.

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