Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22887 Discussions

Terminator resistance won't run fatal error

Anduinthawn
Beginner
420 Views
Terminator resistance won't run displays fatal error and crashes to desktop on arc a770 sparkle titan. Works fine on and cards but won't run on this card what can I fix is it a driver issue?
0 Kudos
3 Replies
KennethB_Intel
Moderator
361 Views

Hello Anduinthawn,

 

Thank you for your message. I understand that Terminator Resistance is showing a fatal error and crashing to the desktop when launched on your Intel Arc A770 Sparkle Titan graphics card, while it works fine on other cards.

 

To help identify the root cause and provide accurate troubleshooting steps, may I ask for the following information:

  1. When did this issue started?
  2. Have there been any recent changes to your system before the issue started? For example, driver updates, Windows updates, or new software installations may affect game performance.
  3. What troubleshooting steps have you already tried?
  4. Could you provide the exact error message or a screenshot of the fatal error? This will help identify if it’s a known issue or something specific to your setup.
  5. Are you running the game through a platform like Steam or Epic Games? Some platforms may have specific compatibility settings or launch options.
  6. Could you please provide us the SSU logs of your system? You can find instructions on How to get the Intel® System Support Utility Logs on Windows*

Once I have this information, I will be able to assist you further.

 

Looking forward to your response.

 

 

Best regards,

 

Kenneth B.

Intel Customer Support Technician


0 Kudos
KennethB_Intel
Moderator
298 Views

Hello Anduinthawn,


I wanted to follow up regarding the questions I previously sent about the fatal error you encountered when launching Terminator Resistance on your Intel Arc A770 Sparkle Titan graphics card.


Kindly share your responses when convenient so I can continue assisting you with this matter.


Best regards,


Kenneth B.

Intel Customer Support Technician


0 Kudos
KennethB_Intel
Moderator
252 Views

Hello Anduinthawn,


As I have not received a response, I will now proceed to close this inquiry. If you require further assistance, please feel free to submit a new question, as this thread will no longer be monitored.


Best regards,


Kenneth B.

Intel Customer Support Technician


0 Kudos
Reply