The Intel(R) Dynamic Tuning Technology Telemetry Service service failed

[cuongcao22]

Event Viewer: 

"The Intel(R) Dynamic Tuning Technology Telemetry Service service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion."

This error may have been cause since I updated "Intel® Arc™ & Iris® Xe Graphics - Windows*" to version 32.0.101.6647 (WHQL certified)

I will attach my Intel SSU report, my event log (filtered, OneDrive link) below

How can i solve this problem?

Note: I have reinstall my current version of Windows in Settings

Event Log.evtx

[Earl_Intel]

Hi cuongcao22,

Thank you for posting in the communities!

I'm sorry to learn that you are experiencing issues with your system. To better assist you and determine the most appropriate resolution, could you please provide the needed details listed below:

• I've checked the SSU logs that you provided, the graphics driver version that you have is 31.0.101.4255, is this the version that don't have issues?
• Did you perform a clean installation of your Graphics Driver before updating to the latest version?
  • How to Use the Display Driver Uninstaller (DDU) to Uninstall an...
• Have you already tried our latest driver: 32.0.101.6651 (WHQL Certified)?
  • Intel® Arc™ & Iris® Xe Graphics - Windows*

Best regards,

Earl E.

Intel Customer Support Technician

[Earl_Intel]

Hi cuongcao22,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that I can determine the best course of action to resolve this matter.

Best regards,

Earl E.

Intel Customer Support Technician

[Earl_Intel]

Hi cuongcao22,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Earl E.

Intel Customer Support Technician