Community
cancel
Showing results for 
Search instead for 
Did you mean: 
ANahi
Novice
13,084 Views

The folder you specified doesn't contain a compatible software driver for your device. if the folder contains a driver, make sure it is designed to work with windows for x64 based systems

Jump to solution
The folder you specified doesn't contain a compatible software driver for your device. if the folder contains a driver, make sure it is designed to work with windows for x64 based systems....

Why its show me? My operating system is windows 10 x64bit, I've checked so many times...

please solve this issue...

and reply fast..

Tags (1)
0 Kudos
1 Solution
ANahi
Novice
7,652 Views

I've also downloaded the software that you mentioned in your reply,but I dont know after collecting info than how should I send the file?! thats why I sent text and picture...those are collected via using Dxdiag & Intel® Driver &support assistant....

And I download this version driver

win64_24.20.100.6194

Driver Version: 24.20.100.6194

Release Version: Production Version

Release Date: July 10, 2018

Operating System(s):

Microsoft Windows* 10-64 - Creators Update

Microsoft Windows* 10-64 - Fall Creators Update

Microsoft Windows* 10-64 - April 2018 Update

Platforms:

6th Gen Intel(R) Core(TM) processor family (Codename Skylake)

7th Gen Intel(R) Core(TM) processor family (Codename Kaby Lake)

8th Gen Intel(R) Core(TM) processor family (Codename Kaby Lake-R, Coffee Lake)

Apollo Lake

Gemini Lake

View solution in original post

11 Replies
n_scott_pearson
Super User Retired Employee
7,652 Views

To help you, we need a lot more information than this. What board/system? What processor? What driver(s) you have tried? What graphics hardware you have installed?

Run this utility and attach the results to a subsequent post: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel System Support Utility for Windows.

...S

ANahi
Novice
7,652 Views
ComputerGigabyte Technology Co., Ltd. B250M-HD3System ManufacturerGigabyte Technology Co., Ltd.System ModelB250M-HD3System TypeDesktopMotherboard ManufacturerGigabyte Technology Co., Ltd.Motherboard ProductB250M-HD3-CFBIOS VersionDefault System BIOSSMBIOS Version3.0Operating SystemMicrosoft Windows 10 Pro (64-bit)OS Build10.0.10240Build Branchth1_st1LocaleEnglish (United States)Windows DirectoryC:\WindowsSystem DirectoryC:\Windows\system32.NET Framework Versions2.0.50727.4927, 3.0.30729.4926, 3.5.30729.4926, 4.0.0.0, 4.6.00079Default Internet BrowserInternet Explorer 11.0.10240.17443Installed Internet BrowsersMozilla Firefox, Google Chrome, Internet Explorer 11.0.10240.17443, Opera StableProcessorIntel® Core™ i5-7400 CPU @ 3.00GHzManufacturerGenuineIntelDescriptionIntel64 Family 6 Model 158 Stepping 9Architecturex64# of Cores<td style="font-size: 0.875em; fo...
ANahi
Novice
7,652 Views

I collect this information via intel® Driver & Support Assistant.

ANahi
Novice
7,653 Views

I've also downloaded the software that you mentioned in your reply,but I dont know after collecting info than how should I send the file?! thats why I sent text and picture...those are collected via using Dxdiag & Intel® Driver &support assistant....

And I download this version driver

win64_24.20.100.6194

Driver Version: 24.20.100.6194

Release Version: Production Version

Release Date: July 10, 2018

Operating System(s):

Microsoft Windows* 10-64 - Creators Update

Microsoft Windows* 10-64 - Fall Creators Update

Microsoft Windows* 10-64 - April 2018 Update

Platforms:

6th Gen Intel(R) Core(TM) processor family (Codename Skylake)

7th Gen Intel(R) Core(TM) processor family (Codename Kaby Lake)

8th Gen Intel(R) Core(TM) processor family (Codename Kaby Lake-R, Coffee Lake)

Apollo Lake

Gemini Lake

View solution in original post

n_scott_pearson
Super User Retired Employee
7,652 Views

In the lower right-hand corner of the edit window, you should see an Attach icon. If this icon is not present, there should be a button in the upper right-hand corner that says something like Use Advanced Editor; click on that and it should enable the Attach icon.

...S

n_scott_pearson
Super User Retired Employee
7,652 Views

According to the data you've posted, the correct driver you should be downloading and installing is here: https://downloadcenter.intel.com/download/27892/Intel-Graphics-Driver-for-Windows-10?product=97147 Download Intel® Graphics Driver for Windows® 10. Is this the version you were trying to install?

...S

ANahi
Novice
7,652 Views

Yeah, This version,24.20.100.6194 you mentioned also, I got this message.

n_scott_pearson
Super User Retired Employee
7,652 Views

Just a guess (and yes, I am grasping at straws), but I think you may need to upgrade to a later update of Windows 10 before this install will work. It may not work with the original Creators Update. If I am right, you may have to back off to a much, much older version of the driver if you want to stick with the Creators Update.

...S

ANahi
Novice
7,652 Views

did you mean that I should go back the previous version of this driver?

ANahi
Novice
7,652 Views

and I'm upgrading windows 10 latest version, after that, I'll try to reinstall this driver..if it's doesn't work..then I'll reply here...

ANahi
Novice
7,652 Views

Thanks for helping me....

My problems are solved.,, after installing windows 10 most recent latest updates... you can close this thread.

Reply