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Beginner
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The latest Intel® HD Graphics 630 drivers 15.46.02.4729 for Windows 10 64 bits have problems suspending the computer.

Good evening, The latest Intel® HD Graphics 630 drivers 15.46.02.4729 for Windows 10 have problems suspending the computer.

When I want to restore the computer from sleep mode the computer is left with the pixelated white screen blinking having to force the computer off.

The problem is solved by going back to the previous drivers.

My CPU is Intel Core i3 7100 3.9ghz.

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Community Manager
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Re: The latest Intel® HD Graphics 630 drivers 15.46.02.4729 for Windows 10 64 bits have problems suspending the computer.

Hello Maverik1984,

 

 

Thank you for contacting Intel Communities.

 

 

I understand you are having issues when getting back from sleep mode, I will try to help on this matter. Can you please provide the following information?

 

 

/thread/77761 Default level information for reporting Graphics issues

 

https://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html Report for Intel® Graphics Drivers

 

 

I hope to hear from you soon.

 

 

Best Regards,

 

Juan V.
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Community Manager
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Re: The latest Intel® HD Graphics 630 drivers 15.46.02.4729 for Windows 10 64 bits have problems suspending the computer.

Hello Maverik1984,

 

 

I was wondering if you had the chance to gather the system information and fill out the graphics form, this is to try to replicate this issue.

 

 

Allan J.
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Beginner
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Re: The latest Intel® HD Graphics 630 drivers 15.46.02.4729 for Windows 10 64 bits have problems suspending the computer.

Hello,

The same occurs with Intel HD Graphics 530. This bug started with version 15.46.02.4729 and persists in all newer update, including the latest 15.47.02.4815.

I am experiencing this issue on Lenovo Y700 notebook. It happens every single time system is resumed from suspend. The only way to get back to the system when this happens, is to let Windows turn off the screen. I have turning off the screen keybound to power button, but many don't, meaning they would need to either wait for Windows to turn off the screen, or force reboot computer.

Reverting back to 15.45.19.4678 fixes the issue.

It seem to affect other laptops too, as the same problem is also described on reddit: https://www.reddit.com/r/Windows10/comments/71h3dx/screen_pixelated_after_wake_up_from_sleep/ https://www.reddit.com/r/Windows10/comments/71h3dx/screen_pixelated_after_wake_up_from_sleep/

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Novice
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Re: The latest Intel® HD Graphics 630 drivers 15.46.02.4729 for Windows 10 64 bits have problems suspending the computer.

Please check the following thread: /thread/116427 https://communities.intel.com/thread/116427

But sadly, it looks like Intel won't help. You can just check if Lenovo offer a new BIOS for your laptop.

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Moderator
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Re: The latest Intel® HD Graphics 630 drivers 15.46.02.4729 for Windows 10 64 bits have problems suspending the computer.

Hello Everyone,

I would like to confirm that Intel is investigating this issue.

Please refer to this thread:

This is where we will be posting all news and updates concerning this situation.

I'll proceed to lock this thread in order to keep all reports under the same thread for increased visibility.

Kindest Regards,

Ronald M.

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