Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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There's a problem with the graphics card

JinWoong
Beginner
260 Views

This time, I bought an Intel graphics card secondhand.
I was using the basic part well, but I would like to inquire because there is a noise in the edited video when I see a green screen in the video or when editing the video

 

And I'd like to know where I should visit if I do A/S in Korea

 

Lastly, it asks you to enter 'serial number/batch number' and 'serial number/stalking ID/SA#' to register the product or check the warranty period. Where can I find these?
I have a QR code and a number starting with 'ADNF' written on the box.

 

 

 

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3 Replies
AlHill
Super User
216 Views

Since you are the second owner of the  card, there is no warranty.

 

Doc (not an Intel employee or contractor)
[If you find any Intel driver you might need, download and save it now.]

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fahimhabib2605
Beginner
208 Views

1. Update Intel graphics drivers and ensure proper ventilation to fix video noise.
2. Visit authorized Intel service centers in Korea for A/S.
3. Find serial number/batch number on the product and contact Intel support for SA# assistance.

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n_scott_pearson
Super User
191 Views
If you purchased it secondhand, you have no warranty. The warranty is only valid for the first owner.
Just saying,
...S
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