Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
Announcements
Welcome to the Intel Community. If you get an answer you like, please mark it as an Accepted Solution to help others. Thank you!
16844 Discussions

This system does not meet the minimum requirements for software installation.

DaniV
Beginner
226 Views

I have everything updated, I have been using the "Intel driver and technical support assistant" for a long time

But today 12/5/2020 I got problems with the intel graphics, the screen flickering and turning black when I used an application (video game)
throwing the messages that I need to update the 3D driver

I found the latest update available, the "win64_15.36.40.5162.exe"
but when trying to install it with the intel driver assistant, I get the message "This system does not meet the minimum requirements for software installation."

I could not do the manual installation of the driver either ... when unzipping the files nothing appears to do the installation

Then I will send a photo of the specifications of my system

Sin título.png

I don't understand what requirements my system needs, maybe uninstall something?
I would be very happy if they find me a current solution, any information they need I will give them without problem.

0 Kudos
1 Reply
AlHill
Super User
219 Views

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

 

Reply