Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
21993 Discussions

UHD 630 driver issue causing random ASCII characters on screen

ITChimp
Beginner
‎11-01-2022 11:03 AM
1,220 Views

I have an issue where random characters appear on the screen. They almost look like confetti until you zoom in on them. Updating to latest driver doesn't work and neither does reverting to an earlier driver.

Booting in safe mode or removing the driver completely however does resolve the issue but of course isn't ideal.

Specs and issue in screen shots below.

 

Any advice would be appreciated, Thanks!

Preview file
730 KB
Preview file
52 KB
0 Kudos

Link Copied

2 Replies
megan3000
Valued Contributor I
‎11-01-2022 05:34 PM
1,205 Views

What is the model of your computer?

The images show the artifacts on the Windows Start menu and settings app. Do you see it only on windows apps or menus?

0 Kudos
Copy link
ITChimp
Beginner
‎11-08-2022 07:14 AM
1,165 Views
In response to megan3000

Thank you for getting back to me.

They appear in web pages and in various applications. However, they never appear on the Windows desktop despite changing the desktop color and image. 

In response to megan3000
0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.