UHD 770 OBS recording not smooth

[Ugijago]

Hello i bought 14600k with igpu UHD 770 i upgrade from 12500t but after upgrade why when recording with igpu output is very bad compare to my last cpu with the same igpu what happen is it broken? am i unlucky? 

next i try with action! recording program too but still same result, its not really happen in my last cpu with the same igpu 

weirdly many times have encoding overload with same setting i use with 12500t,14600k should more stronger

i try monitor gpu clock in HWinfo weirdly its like dropping many times from 1550 to 1200 

should i reinstall window? is it corrupt? should i get a change of unit? still got warranty till 2030

update 1: change default graphic adapter in bios to auto, now recording smooth i dunno whats wrong ?  i will try diagnose more

[JohnM_Intel]

Hello Ugijago,

Thank you for reaching out to the community and sharing your concern.

Have you tried updating the graphics drivers for the 14600K? If not, please update them to Intel® Graphics Driver 32.0.101.6653. Additionally, I recommend following the steps outlined in the "Clean Installation of Intel® Graphics Drivers in Windows" article* to ensure the update is applied properly.

If the issue persists after updating, please let me know so we can assist you further.

Best regards,

John Sergio M.

Intel Customer Support Technician

[Ugijago]

hello i turn off vrr in window and i think its now normal , more problem to obs with window vrr maybe, for now maybe just close this thread ,thank you for now🙏

and last thing i want ask is my warranty is till 2030? 5 year?

[JohnM_Intel]

Hi Ugijago,

Thank you for the update. I’m glad to hear that your processor is working normally for now.

To check the warranty status of your processor, I have sent you an email. Please review it so I can verify whether your processor's warranty is valid until 2030.

Let me know if you need any further assistance.

Best regards,

John Sergio M.

Intel Customer Support Technician

[JohnM_Intel]

Hi Ugijago,

I wanted to follow up to see if you had a chance to look over the information I posted. Your feedback at your earliest convenience would be greatly appreciated so we can move forward with resolving this matter.

Best regards,

John Sergio M.

Intel Customer Support Technician

[RandyT_Intel]

Hi @Ugijago 

Since I haven't heard from you, I will proceed with closing this case. Please note that it will no longer be monitored. However, you may submit a new ticket if you need further assistance in the future.

Randy T.

Intel Customer Support Technician