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Hi Support,
UHD Graphic Card not able to install for Core i7 8665U Processor series keep giving error as ""processor not support"" and stuck in Microsoft Basic Display Adapter.
Model :Dell latitude 5500 (Laptop)
Service Tag: 21F4733
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Hello HButt2,
If you are still experiencing this issue, please provide us with the following report.
DxDiag* report
- Go to Start > Run or Windows Key + R.
- On the Run prompt, type "dxdiag" then click OK.
- On the DirectX Diagnostic Tool window, click on Save All Information.
- Browse to a folder, type in a filename then click Save.
Wanner G.
Intel Customer Support Technician
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Hello HButt2,
If you need further assistance, please let us know. We will be glad to assist you.
Wanner G.
Intel Customer Support Technician
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Hello HButt2,
We have not heard back from you, so we will close this inquiry. If you need any further assistance, please post a new question. We will be glad to help you.
Wanner G.
Intel Customer Support Technician
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