UHD Graphics 630 - No driver was found that can be installed on the current device?

[BMC4930]

My main workstation is an ASUS Proart z490-Creator running Windows 11 24H2 and contains an Intel UHD 630 Graphics chip.

I built this workstation clean in Feb 2025 and during the build (following the usual recommended installation advice) - STARTED with the ASUS (Intel) driver for this motherboard - directly from their website.

That specific driver cannot and will not be recognized or will it install at all to Windows 11 24H2. Even tho - right on the ASUS support site for this motherboard - it clearly states this driver IS supported under Windows 11. It does not specifically state that this OEM driver works under 24H2 - and I can confirm it does not.

So I moved to the Intel UHD 630 package and driver v31.0.101.2134 (dated 11/20/2024) installed without a hitch. That is where I am at right now.

That said - I have had several instances of blue screen in Win 11 24H2 in the preceding months - almost always graphics related - so I want to update the Intel Driver to the most current.

So I downloaded the latest 32.0.101.6881 (WHQL Certified) driver from here:

Intel® Arc™ & Iris® Xe Graphics - Windows*

This driver is listed as being 100% compliant with Windows 11 24H2 and 100% supported under my Intel i5 13600K (UHD 630 Graphics). 

I fire up the package and after a moment or two - immediately get this:

When I examine the Error Log - I see this - right at the very end of the log:

Basically saying - no driver file in here and no devices are supported?

What is going on? Does this package (just about 6 months newer than the one I already have installed) suddenly not support the UHD 630 - even as it is clearly listed as supporting it?

Looking for some solutions as I see this error is out there - a lot.

Thanks!

B

[ArchieD_Intel]

Hi BMC4930,

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

• When did the issue start?
• Where did you download the driver?
• What are the troubleshooting steps that you tried so far?
• Have you used DDU to completely remove all residual drivers and installed a new one?

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

In line with this, have you tried checking Exit Code 8: "No driver was found that can be installed on the...

If you have any questions, please let us know. Thank you.

Best regards,

Archie D.

Intel Customer Support Technician

[VonM_Intel]

Hello BMC4930,

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

Best regards,

Von M.

Intel Customer Support Technician

[ArchieD_Intel]

Hi BMC4930,

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Best regards,

Archie D.

Intel Customer Support Technician