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Uhd 770

cv4
Beginner
2,277 Views

The game is world of war zombie, the configuration is i5-13500h, Uhd770 (31.0.101.4900) ram 16gb

I checked the minimum specs for this game but it's flickering in the game, I've tried updating the latest drivers but that didn't work

 

 

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1 Solution
Alberto_R_Intel
Employee
2,240 Views

cv4, Thank you for posting in the Intel® Communities Support.

 

We are sorry to hear about this issue and we will be more than glad to assist you with this matter. 

 

In order for us to provide the most accurate assistance om this scenario, we just wanted to confirm a few details about your system:

Is this a new computer?

Was the game "World of War Zombie" working fine before on this specific machine?

If yes, when did the issue start?

Did you make any recent hardware/software changes, besides updating the drivers, that might cause this problem?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

 

Any questions, please let me know.

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

 

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3 Replies
Alberto_R_Intel
Employee
2,241 Views

cv4, Thank you for posting in the Intel® Communities Support.

 

We are sorry to hear about this issue and we will be more than glad to assist you with this matter. 

 

In order for us to provide the most accurate assistance om this scenario, we just wanted to confirm a few details about your system:

Is this a new computer?

Was the game "World of War Zombie" working fine before on this specific machine?

If yes, when did the issue start?

Did you make any recent hardware/software changes, besides updating the drivers, that might cause this problem?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

 

Any questions, please let me know.

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

 

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Alberto_R_Intel
Employee
2,191 Views

Hello cv4, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


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Alberto_R_Intel
Employee
2,125 Views

Hello cv4, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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