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Beginner
1,780 Views

Unable to access full screen scaling option

First of all i apologise if this has been covered but I have searched all day on the net and read so many solutions (that haven't worked) that I'm going word blind.

I have just bought an old lenovo thinkpad tablet 2 which I'm very happy with but here comes the problem, i want to run some games in full screen rather than the small window that comes up. When i go to display or adapter settings i do not get any options for scaling the screen, at full screen size I just have maintain display scaling and at the lowest screen size the only option is centre image, that's it. Every solution I have read today says to just change the scaling option to full screen but I can't as the choice isn't there.

I have the latest drivers confirmed by lenovo and intel driver checks so it must be something else.

Can anyone please suggest some other way to fill the screen, thank you in advance as I'm sure someone else has had this problem.

would have included a screenshot but there is no printscrn button on my touchscreen keyboard.

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3 Replies
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Community Manager
25 Views

Hello starsky1808,

 

 

I understand your computer is missing the "Scale Full Screen" option on the Intel® Graphics Control Panel.

 

 

Let me apologize for any inconvenience this issue may be causing to you.

 

 

In order to help you better I would like to gather more information about the configuration you have in the computer. Please attach to this thread the .txt file the Intel® System Support Utility will generate https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

 

To attach a file, you must click "Use Advanced Editor" on the upper right hand corner of the response box, then the "attach" option will appear on the bottom right hand corner of the response box.

 

 

Regards,

 

Fred D.
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Highlighted
Beginner
25 Views

Thanks for getting back to me its very much appreciated.

I have attached the file you requested i hope it helps you see something that will help.

Thanks again.

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Highlighted
Community Manager
25 Views

Hello starsky1808,

 

 

Thanks for the information you sent to me.

 

 

I regret to inform you that drivers for the graphics controller that comes in your computer are provided by Lenovo* directly. There is a chance Lenovo* may have removed/disabled the "Scale Full Screen" option on the driver.

 

 

What I can recommend is contacting Lenovo* in order to check if they can confirm the "Scale Full Screen" option is not present on their driver. This link will give you their contact information https://pcsupport.lenovo.com/cr/en/products/tablets/thinkpad-tablet-series/thinkpad-tablet-2/3679/36... https://pcsupport.lenovo.com/cr/en/products/tablets/thinkpad-tablet-series/thinkpad-tablet-2/3679/36...

 

 

Regards,

 

Fred D.
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