Unable to create a display profile on Intel Graphics app

[TechGeek-DA]

I am not able to create a customized profile for my display settings (with different brightness and contrast levels) on the Intel Graphics app because I am not getting any option on that page to add a profile.

I am using it on an Intel N100 processor NUC PC with UHD Graphics drivers installed.

So, how can I create profiles on the app?

[ArchieD_Intel]

Hi TechGeek-DA,

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

• When did the issue start? Was it after a specific update?
• What are the troubleshooting steps that you tried so far?
• Have you used DDU to completely remove all residual drivers and installed a new one?

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

If you have any questions, please let us know. Thank you.

Best regards,

Archie D.

Intel Customer Support Technician

[TechGeek-DA]

Please find the requested information below.

When did the issue start? Was it after a specific update?

After I installed the Intel UHD Graphics software for Intel N100.

What are the troubleshooting steps that you tried so far?

Noting

Have you used DDU to completely remove all residual drivers and installed a new one?

Yes

please find the attached SSU report.

[ArchieD_Intel]

Hi TechGeek-DA,

Thank you for your update. I've sent an email to your active email address for the next step of the process.

Please check both your Inbox and Spam folder for my email, and once received, kindly acknowledge it.

Best regards,

Archie D.

Intel Customer Support Technician