Unable to fix overscan - new graphics driver no longer has custom ratio

[MWrig10]

Hi all,

I have just 'upgraded' from Windows 10 to Windows Pro. I am now using the latest intel graphics driver. In their wisdom intel has removed custom ratio for display - therefore, it is now impossible to fix overscanning on an external monitor.

Does anyone have any suggestions, please. Perhaps an older driver - if they exist?

[AlHill]

I am certain you mean Windows 10 Pro, right?

What is your processor model number?

What is your version of Windows 10 Pro? 1903?

Are you a laptop or desktop? What is the model number of your motherboard or laptop?

Doc

[Abigail_G_Intel]

Hello MWrig10,

Were you able to check Al.Hill's post?

If you need further assistance please share this information on this thread or attach the following report:

• Please run the Intel® System Support Utility to have the details about the drivers, OS, and hardware installed: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 

1. Click the menu where it says summary to change to Detailed View. 
2. To save your scan, click Next and click Save. You can save the file to any accessible location on your computer. 
3. Please attach the document to the next post. 

Best Regards, 

Abigail G 

Intel Customer Support Technician 

A Contingent Worker at Intel

[Abigail_G_Intel]

Hello MWrig10,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please post a new question.

Best Regards, 

Abigail G

Intel Customer Support Technician

A Contingent Worker at Intel