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Unable to utilize Multiple Display - trying to extend display HDMI cable to non-smart TV

topstom
Beginner
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TOSHIOBA SATELLITE C55-B4170

WINDOWS 10 64 BIT

Processor:"Intel(R) Core(TM) i3-4025U CPU @ 1.90GHz

Intel ® Graphics Driver Version:"1.7.49.0"
- "Intel(R) HD Graphics Family"
.
.
.
Driver Provider:"Intel Corporation"
Driver Version:"20.19.15.5126"

INTEL HD GRAPHICS CONTROL PANEL:  ONLY OFFERS SINGLE DISPLAY

INTEL SYSTEM SUPPORT UTILITY (ABOVE) SHOWS TWO DIFFERENT DRIVER VERSIONS.

VERSION 20.19.15.5126 (JAN. 21, 2020) SHOWS ON CONTROL PANEL.

?? Any Suggestions?

topstom_0-1705011675994.png

Screenshot (2).png

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Hugo_Intel
Employee
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Hello topstom

 

Thank you for posting on the Intel️® communities.   

  

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for  understanding    

  

You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued".  

  

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding. 

  

Best regards,  

  

Hugo O.   

Intel Customer Support Technician 


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