Update fail - Unknown error

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As seen as below, i had trouble with the updates any help is appreciated, Thanks!

Error logs are provided

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Hi Samuel_Ong,

Please download and run Intel® System Support Utility; the tool collects your system configuration. Post your results, I will send you the latest drivers available.https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Intel® Update Utility is having compatibility issues with Windows® 10. Regards,Mike C

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Thanks Mike for the reply, here is the https://drive.google.com/open?id=0B9f6v10WcYvremdRSE0waVJIWmM file

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Hi Samuel_Ong,

You have a pre-build system created by Hewlett Packard. The model is HP Compaq 8000 Elite Small Form Factor, it includes a Intel® Core™ 2 Duo CPU E8400 @ 3.00GHz and Intel® Q45/Q43 Express Chipset. The latest drivers are provided with your desktop manufacturer support website. I suggest you to use the option "Start by identifying your products, you just need to click on Indentify Now (red icon)http://support.hp.com/us-en/drivers http://support.hp.com/us-en/drivers The chipset and processor are old now, Windows® 10 works with limitation, no drivers available. Regards,Mike C

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So one question, if i down grade to window 7, is there any available drivers then?

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Hi Samuel_Ong,

I reviewed Hewlett Packard support website and they have available drivers for Windows® 7 32 and 64bit. The page ishttp://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=4066929&swLangOid=8&swEnvOid=4060 http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=4066929&swLangOid=8&swEnvOid=4060 Regards,Mike C

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Hi Samuel_Ong,

I am following your case. Let me know if you need further assistance. Regards,Mike C

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Hi Mike, Thanks a lot for the help. I downgrade to window 7 and everything is good now Case close

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Hi Samuel_Ong,

Thank you for your feedback. Regards,Mike C