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Update issue.

AlwaysIntegrating
723 Views

Alright, so I'm trying to update my Intel i7-10700 CPU. However, whenever I access the Intel website, download the Intel driver and support assistant application, and run it, I always get this error message.

Does anybody know how to fix this? I don't think I have a disk for it, nor do I know how to access it, any tips would be helpful, thanks.

 

VC_redist.x86_7FX4XC01N0.png

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n_scott_pearson
Super User
721 Views

What version of Windows are you running? The minimum support should have been installed automatically with the Windows installation - unless you are using something like Windows 7, which is NOT supported on 10th gen systems. How that box appears also makes me think Windows 7.

Regardless, before running the IDSA application installer, you need to ensure that you have already updated the Chipset and Management Engine support. Download the Chipset Device Software (a.k.a. INF Update) and Intel Management Engine installer packages from your laptop manufacturer's support page for this laptop.

Hope this helps,

...S

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Andres_Intel
Employee
669 Views

Hello AlwaysIntegrating,

  

 

Thank you for posting on the Intel®️ communities. I am sorry to hear that you are having diver update issue with your Intel® Driver & Support Assistant (Intel® DSA), I will be happy to help you.  

 

To have a better understanding of the situation, please answer the following questions: 

 


  

Regards,  

 

Andres P. 

Intel Customer Support Technician 


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Andres_Intel
Employee
638 Views

Hello AlwaysIntegrating,

 


Were you able to check the previous post?  

Let us know if you still need assistance.   

 


Best regards,  


Andres P.  

Intel Customer Support Technician


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Andres_Intel
Employee
600 Views

Hello AlwaysIntegrating,

 


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

   


Best regards, 


Andres P.  

Intel Customer Support Technician


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