Solved: Update

Capiberibe · ‎09-21-2021

Why do I receive for the seventh time update to Graphics Intel if I did already?

n_scott_pearson · ‎09-21-2021

There are some inconsistencies in the update database that can cause updated to install over and over and over. In order to help address this, please do the following:

Create a ZIP file containing all files in folder C:\ProgramData\Intel\DSA\Logs.
Respond to this post and attach the ZIP file by dragging it into the box below the reply edit window titled Drag and drop here or browse files to attach.

Within IDSA, you can (then) hide this update so it is never offered again.

Hope this helps,

...S

View solution in original post

AlHill · ‎09-21-2021

Explain better.

Are you using IDSA, installing the latest graphics driver, and then seeing IDSA offer the same driver again? This is a problem with Microsoft rolling back the driver to a version they think you should have.

Just update to the latest driver, and then block the Microsoft driver.

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

n_scott_pearson · ‎09-21-2021

There are some inconsistencies in the update database that can cause updated to install over and over and over. In order to help address this, please do the following:

Create a ZIP file containing all files in folder C:\ProgramData\Intel\DSA\Logs.
Respond to this post and attach the ZIP file by dragging it into the box below the reply edit window titled Drag and drop here or browse files to attach.

Within IDSA, you can (then) hide this update so it is never offered again.

Hope this helps,

...S

Capiberibe · ‎11-12-2021

I need support again.