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Valorant Driver Compatibility Issues - UHD 620

JensA
Novice
145,719 Views

Ever since upgrading the UHD 620 (i5 8250) drivers on my laptop, I've been having game-breaking stuttering whenever a 3d entity loads (which is almost constantly) in Valorant.

More details in the "Graphics bug report" form attached. 

Labels (1)
128 Replies
Seckond
Novice
11,696 Views

Works for any version below 8476 it depends on your computer manufacturer since not all computer manufacturers support 8476

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i5_1035G1_Sat24
13,993 Views

Hello, Yes the suggested fix, which is too change the HDD to SSD, is certainly working fine.

I replaced my HDD to SSD and installed new drivers from Intel DSA page automatically and the new driver which is .9466 is working fine and no stutters or fps drops is noticeable at all. Also the FPS has improved by 5-6 frames. So, yes upgrading to SSD is definetly a hardware-wise solution. 

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DZ9
Beginner
13,656 Views
Hello @RonaldM_Intel

Yes, as @i5_1035G1_Sat24 said, the fps drops/lag experienced in unrated or deathmatch, namely, other game modes is greater than that experienced in practice mode.
The issue still persists for all the drivers above .8476 including the latest driver for windows 11.
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henriquesmarques
Beginner
13,684 Views
Upgrading to an ssd really solves everything. I upgraded and am using the most up-to-date driver.
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Kenshin
Beginner
13,574 Views

This is not true as I am on Intel NUC11 PAHi3 using latest drivers have switched between Windows 10 and Windows 11 and the frame drops that makes the game unplayable. Have used HDD and SSD with no improvement. I have no clue on how to revert to an old driver as it doesn't give me an option to select for Intel NUC i3 11th gen. I bought this setup thinking it is fast enough to run Valorant. Please provide a link I can use to download as I'm getting error messages when using other drivers saying it doesn't have the requirements to install the driver. I have done a clean uninstall using DDU from guru3d. Will I be able to bypass the error by updating the driver from device manager using the zip files? If not please provide a link I can use to install an old version of the driver for interl NUCs

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Seckond
Novice
13,436 Views

This is a gpu problem not a CPU one, this post specifically discusses about intel uhd 620 and im not entirely sure if other drivers have the same problem.  The 2 fixes we found is

1. Revert your driver version to 8476 or older depending on your computer's manufacturer (some computer manufacturers doesnt support version 8476 so you have to download a version older than 8476 in your computer manufacturer's support website.)

2. Download valorant on your SDD and not your HDD

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Kenshin
Beginner
13,412 Views
That's the problem the issue is not isolated to this version of the intel GPU, the other problem was that for intel NUCs it doesnt allow you to select previous releases but only latest ones. And on my post it clearly states I have tried it on both SSD and HDD, Winodws 10 and Windows 11 with all latest updates installed.
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Fedesala
Beginner
13,161 Views

Does someone have the link to download the driver a version previous than 8476? because i forgot where to go to download a driver in a previous version

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Seckond
Novice
11,933 Views

tell me you computer manufacturer

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Seckond
Novice
12,896 Views

.

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Linxx
Beginner
12,471 Views
I rolled back the driver version to the previous version... Looks like that will fix the problem with valorant maybe?
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Abdul456
Beginner
12,024 Views

I am also having the same problem

 

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Seckond
Novice
11,934 Views

Downgrade your graphics driver version to 8476 or below depending on your computer manufacturer

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Cookiekaikai
Beginner
11,960 Views

I bought a renewed HP Pavilion TP01-1123w off Amazon for my daughter which comes with 8GB Ram/SSD/Intel UHD 630(I5-10400), so it isn't a hdd/ssd issue.  I had to downgrade the driver back to 8476 because my daughter only plays Valorant.  What changed after 8476? figuring this out shouldn't take more than 1.5 years.  I believe both Intel and Valorant are responsible for this and should work together to figure this out.

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ShivamYT
Novice
11,859 Views

I am also facing the problem of extreme stutter 

my specs are

ram 8gb ddr4

graphics card intel uhd620

processer intel i5 8250u

and hdd 

help me if some one know the solution

pls........

and the pron=blem started after a year i don't know why i was good before sep 2021

 

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Seckond
Novice
11,814 Views

Downgrade your driver version to 8476 or below depending on your computer manufacturer

Harryincorrect
New Contributor I
11,802 Views

Update your driver to 30.0.100.9805 if you are using win 11. If on win 10, then install driver version 8476.

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hk1271
Beginner
11,514 Views

Finally this issue has been RESOLVED. I don't know whether it was from Valorant's side or Intel's, but its been taken care of. I got to know of this because of the recent update of Valorant which made the game literally unplayable (20-30 fps) even in .8476 version. So I decided to Update to the Latest Version of the Intel Graphics DCH Driver (30.0.101.1340) and tried to play the game. It ran with like constant 60 fps the whole match. No 0 fps Stuttering while shooting or Running.

 

So the solution is now to just :

 

  • Upgrade to the latest version of Intel Graphics Driver

 

Happy Gaming !

arnavm
Novice
11,452 Views

nope i am still getting same issue on lastest iris drivers

 

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Kenshin
Beginner
11,413 Views

Hi Everyone,

This seems to work with Nov version of the driver 30.0.101.1191   Removed old driver via device manager make sure to check driver package as well to remove it from the system. Update to the above version. Hide old driver update from windows update using the show/hide update cab file to prevent windows update from overwriting it. Done. Lag free on Valorant using 2021 driver.

 

Good luck

 

Regards,

Kenshin the BOTOsai slasher

 

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Cahian
Beginner
10,823 Views

It really works again, thanks!

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