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Valorant FPS drops on an Intel Iris Graphics driver version 27+

twochronic
Beginner
671 Views

valorant keeps suffering from frame drops every few seconds in the game and when I tried to install the latest version (v30) but is not the latest under the OEM drivers under Acer (v27), It got worse so I had to roll back to the latest OEM drivers. it's still persisting though and when I exit Valorant the computer suffers from multiple lag spikes and checking from the task manager it randomly spikes at 100% with the flickering of the programs but not the screen.

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1 Solution
JosueO_Intel
Moderator
633 Views

Hello twochronic,


Thank you for posting on the Intel®️ communities. 


This is a known issue and a dedicated Intel team is working on it, currently, new updates and recommendations are posted on a specific thread, as well as experiences from other users with the same issue, you can find all the discussions in the following link. 


https://community.intel.com/t5/Graphics/Valorant-Driver-Compatibility-Issues-UHD-620/m-p/1213635#M90...


Some users have reported that rolling back the driver to version 27.20.100.8476 has solved the issue. Also, other users have reported that switching from a mechanical hard drive to a Solid State Drive (SSD) has solved the issue. 


Please check the discussion for this specific issue in order to get the latest updates on this matter, let us know if we can close this thread in order to avoid duplicate efforts.



Regards,

 

Josue O.  

Intel Customer Support Technician



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3 Replies
Roland_87
New Contributor I
641 Views

Did you also measure the CPU load? And how warm does your processor / graphics card get? If the temperature gets above a certain point, lag spikes are more common. Lag spikes may also be caused by setting the graphics settings too high for the GPU to handle.

JosueO_Intel
Moderator
634 Views

Hello twochronic,


Thank you for posting on the Intel®️ communities. 


This is a known issue and a dedicated Intel team is working on it, currently, new updates and recommendations are posted on a specific thread, as well as experiences from other users with the same issue, you can find all the discussions in the following link. 


https://community.intel.com/t5/Graphics/Valorant-Driver-Compatibility-Issues-UHD-620/m-p/1213635#M90...


Some users have reported that rolling back the driver to version 27.20.100.8476 has solved the issue. Also, other users have reported that switching from a mechanical hard drive to a Solid State Drive (SSD) has solved the issue. 


Please check the discussion for this specific issue in order to get the latest updates on this matter, let us know if we can close this thread in order to avoid duplicate efforts.



Regards,

 

Josue O.  

Intel Customer Support Technician



JosueO_Intel
Moderator
613 Views

Hello Roland_87,


If you need any additional information, please submit a new question as this thread will no longer be monitored.


Remember to keep checking the community thread for this issue where you can interact with other community members and share useful information. 


https://community.intel.com/t5/Graphics/Valorant-Driver-Compatibility-Issues-UHD-620/m-p/1213635#M90...



Regards, 


Josue O.  

Intel Customer Support Technician



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