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Video Driver is occupying global hotkeys and nowhere to change it

szhan25
Beginner
‎08-30-2014 05:03 PM
1,429 Views

My cpu is i7-4710HQ and the version of intel video driver is 10.18.10.3496. But there is an issue of global hotkeys.

I found that not only ctrl+alt+F5 but also ctrl+alt+arrow is occupied by igfxHK.exe. Then I changed the settings to disabled and that doesn't work. So I changed them to other combinations and it works.

BUT!!

The ctrl+alt+f5 combination is nowhere to change or disable. I attached the settings, and as you can see, ctrl+alt+f5 shouldn't be registered at all but igfxHK.exe is still using it. Is it a bug?

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szhan25
Beginner
‎08-30-2014 05:08 PM
392 Views

well I fixed it by changing a registry key:HKEY_USERS\*\Software\Intel\Display\igfxcui\HotKeys\3121, double click the key and change F5 to any thing other and it is done

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Kevin_M_Intel
Employee
‎09-02-2014 10:17 AM
392 Views
In response to szhan25

It is good to know you fixed it. Thanks for sharing the answer with the community.

Kevin M

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