WWE 2K25 crashing

[gablebeast44]

Hello Intel Support, 

I have a HP-i7 1355u 16gb ram with intel iris xe graphics.  i am facing a major issue while trying to run wwe 2k25 on laptop , i used to run wwe 2k24 on mid-level setting without an issue but the same is not applying for wwe 2k25 as the game does not even open. it shows a white screen for about 10seconds and then just closes/crashes. i want to know whether wwe 2k25 can support intel iris xe graphics or not . if it can then what could be the possible issue for this. 

thank you

[Earl_Intel]

Hi gablebeast44,

Thank you for posting in the communities!

I have checked the system requirements for 2K25, it seems like the recommended GPUs is at least NVIDIA® GeForce® RTX 2070 8 GB or AMD Radeon™ RX 5700 8 GB or Intel® Arc™ A770.

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Unfortunately, Intel Iris Xe lack the processing power of these GPUs stated above.

The reason why the game is not loading may have something to do with compatibility issues.

You can try reinstalling the game then update your Graphics Driver version to the latest one to test if it will work.

Best regards,

Earl E.

Intel Customer Support Technician

[Earl_Intel]

Hi gablebeast44,

I wanted to check if you had the chance to review the resolution I posted. Please let me know at your earliest convenience so that I can determine the best course of action to resolve this matter.

Best regards,

Earl E.

Intel Customer Support Technician

[Earl_Intel]

Hi gablebeast44,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

For more help, get in touch with your OEM or game developer.

Best regards,

Earl E.

Intel Customer Support Technician