Weird graphic game glitch

[MMan3]

So i'm playing Young Justice Legacy on my laptop It works perfectly, but I notice a small graphic glitch the characters don't appears on the menu instead I sometimes I get a blue screen or a bunch of colors like its messed up or something. I tested it on my desktop and I didn't get this issue and they appeared fine, but in my laptop this glitch happens

,but on my desktop they appear fine

The Graphic Drive I have installed on my laptop is an intel HD Graphic (Core i3) Driver Version 8.15.10.2559 it is the most up to date one at least that what the intel utility update says. I've looked online for a solution, but no luck. This is the only problem I'm having.

[Kevin_M_Intel]

Hi maskedman,

I am sorry to hear you are having problems but let me help you.

I would like to verify some more information about the system so can you post your graphics report and the dxdiag report here?

How to get it?

Dxdiag Report: Type dxdiag in Start Menu> open> Save> Copy/Paste here.

Graphics Report: Right click on desktop> Graphics Properties> Options> Drop Down Menu> Information Center> Save> Open .txt file created> Copy/Paste here.

[MMan3]

Okay Here it is

------------------

System Information------------------Time of this report: 2/26/2014, 01:26:33 Machine name: OWNER-HP Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532) Language: English (Regional Setting: English)System Manufacturer: Hewlett-Packard System Model: HP Pavilion dv6 Notebook PC BIOS: Default System BIOS Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz (4 CPUs), ~2.4GHz Memory: 4096MB RAMAvailable OS Memory: 3894MB RAM Page File: 1497MB used, 6288MB available Windows Dir: C:\Windows DirectX Version: DirectX 11DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode

------------

DxDiag Notes------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found.

Intel® HD Graphics (Core i3)

Report Date: 2/26/2014Report Time[hr:mm:ss]: 1:28:46Driver Version: 8.15.10.2559Operating System: Windows 7 Service Pack 1(6.1.7601)Default Language: English (United States)DirectX* Version: 10.1Physical Memory: 3893 MBMinimum Graphics Memory: 32 MBMaximum Graphics Memory: 1696 MBGraphics Memory in Use: 72 MBProcessor: Intel64 Family 6 Model 37 Stepping 5Processor Speed: 2394 MHzVendor ID: 8086Device ID: 0046Device Revision: 02* Accelerator Information *Accelerator in Use: Intel(R) HD GraphicsVideo BIOS: 2050.0Current Graphics Mode: 1366 by 768* Devices Connected to the Graphics Accelerator *Active Notebook Displays: 1 * Built-in Display *Monitor Name: Generic PnP MonitorDisplay Type: DigitalGamma Value: 2.2DDC2 Protocol: SupportedMaximum Image Size:Horizontal: 13.39 inchesVertical: 07.48 inchesMonitor Supported Modes:1366 by 768 (60 Hz)

Display Power Management Support:

Standby Mode: Not SupportedSuspend Mode: Not SupportedActive Off Mode: Not SupportedRaw EDID:00 FF FF FF FF FF FF 00 4C A3 51 41 00 00 00 00 00 12 01 03 80 22 13 78 0A 87 F5 94 57 4F 8C 27 27 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 12 1B 56 72 50 00 0C 30 30 20 25 00 58 C2 10 00 00 19 00 00 00 0F 00 00 00 00 00 00 00 00 00 1E B4 02 74 00 00 00 00 FE 00 53 41 4D 53 55 4E 47 0A 20 20 20 20 20 00 00 00 FE 00 31 35 36 41 54 30 39 2D 48 30 34 0A 20 00 03* Other names and brands are the property of their respective owners. *

[Kevin_M_Intel]

Hi maskedman,

Thanks for the information. Based on the report your computer is running with an older graphics driver version. Please uninstall the current driver following the instructions at this link:

http://www.intel.com/support/graphics/sb/CS-034574.htm http://www.intel.com/support/graphics/sb/CS-034574.htm

Once the driver is uninstalled, please download the latest driver at the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22521 https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22521

If during the installation of the driver you get notification/error messages, that message indicates that your computer manufacturer does not allow the installation of generic Intel video drives. You are required to install drivers from your computer manufacturer.

You may try to force the installation of Intel generic drivers by performing manual procedure, see here for instructions:

http://support.intel.com/support/graphics/sb/CS-022355.htm http://support.intel.com/support/graphics/sb/CS-022355.htm

This is the zip version of the video driver:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22520 https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22520

In the case you do all this steps and issue persists, I recommend you contacting the Computer Manufacture for them to provide the custom driver for your system. It is also important to confirm if there is a compatibility issue between the Operating System and the game so contacting the game developer is a good idea.