Where is Intel USB 3.0 Extensible Host Controller driver for Microsoft Windows 8?

[idata]

I seached within Intel Support and what I got were Intel USB 3.0 Extensible Host Controller drivers for MICROSOFT WINDOWS 7.

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&keyword=intel%20usb%203.0%20extensible%20host%20controller http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&keyword=intel%20usb%203.0%20extensible%20host%20controller

Microsoft Windows 8 was released yesterday, October 26 and where is the compatible driver for it?

Could an Intel technical support representative feedback to technical support about this problem?

[HPark17]

Sandy Bridge laptops don't have intel's own USB 3.0, so it's most likely Renesas USB 3.0 which is a 3rd party chip. So that would be more of Renesas's problem and not intels. You could check here if they http://www.station-drivers.com/page/renesas.htm have updated drivers, but at the moment I don't see any for Windows 8.

edit: Some laptops use 7 series chipset (which are used for IvyBridge CPU) but with SandyBridge CPU.

[idata]

it actually does have one, it shows up in the Device Manager the same was as my Ivy Bridge laptop does. I know it sounds strange but it does. I can send a screen shot for proof. My laptop is a W110ER by Clevo/Sager

[HPark17]

Oh, I see, no proof needed . I think your laptop manufacturer used the new chipset (7 series), but downgraded the CPU to last generation Sandy Bridge to lower the cost. So you are also in the same boat as rest of us.

[idata]

In the device manager, it shows as "Intel USB 3.0 eXtensible Host Controller - 0100 (Microsoft)",

To the best of my knowledge, if one buys a desktop or laptop PC from Asus, Acer, Dell, Lenovo, Sony, etc. the buyer will have to obtain device drivers from them and NOT from the manufacturers of the various components that make up the PC.

The same goes for Microsoft Windows OS. If it comes pre-installed on your PC, you will have to approach your PC OEM vendor for technical support. Microsoft will not entertain requests for technical support in this instance.

Since I bought my laptop PC from Dell, I expect Dell to at least provide me the Intel USB 3.0 Extensible Host Controller driver that is compatible with Windows 8. I can't expect help from Microsoft or Intel.

[idata]

That is true.

And for your information, Sony has all Windows 8 drivers available so people with a sony vaio laptop can find everything on their website! I installed intel chipset drivers so i suppose that should get my usb 3 to work i haven't tested it yet...

So as you said, go on your vendors website to find them drivers....:-)

[idata]

I installed intel chipset drivers so i suppose that should get my usb 3 to work

You have made a mistake. Intel chipset drivers are different from Intel USB 3.0 Extensible Host Controller drivers.

So as you said, go on your vendors website to find them drivers....:-)

Dell is NOT the same as Sony. The reason I posted my request on this website is that Dell, my PC OEM vendor, does a lousy job at providing technical support.

[HPark17]

Bowie wrote:

In the device manager, it shows as "Intel USB 3.0 eXtensible Host Controller - 0100 (Microsoft)",

To the best of my knowledge, if one buys a desktop or laptop PC from Asus, Acer, Dell, Lenovo, Sony, etc. the buyer will have to obtain device drivers from them and NOT from the manufacturers of the various components that make up the PC.

The same goes for Microsoft Windows OS. If it comes pre-installed on your PC, you will have to approach your PC OEM vendor for technical support. Microsoft will not entertain requests for technical support in this instance.

Since I bought my laptop PC from Dell, I expect Dell to at least provide me the Intel USB 3.0 Extensible Host Controller driver that is compatible with Windows 8. I can't expect help from Microsoft or Intel.

Actually, Intel is the one being lazy. Intel first writes the driver because USB 3.0 we are talking about here is their hardware, and then the OEMs use that driver to test it on their system. Then they finally release it on their own web page. It's not like Dell or Sony writes their own drivers, but they sometimes make minor modifications. That's why people are coming here to complain about Intel being slow with the USB 3.0 drivers, and that's the way it is. If the manufacturer doesn't release a driver, then nobody will have it.

Pierre-Joe Fekete, as Bowie already said, chipset driver does not include USB driver. So your Sony's USB 3.0 is not actually USB 3.0 right now.

[idata]

Actually, Intel is the one being lazy. Intel first writes the driver because USB 3.0 we are talking about here is their hardware, and then the OEMs use that driver to test it on their system. Then they finally release it on their own web page. It's not like Dell or Sony writes their own drivers, but they sometimes make minor modifications.

You have hit the nail on its head.

Hardware manufacturers release their device drivers to PC OEMs which then test them for compatibility. If there are no glitches to be found, the latter will release them for download by their customers.

[idata]

And for your information, Sony has all Windows 8 drivers available so people with a sony vaio laptop can find everything on their website!

Can you tell us the model name and number of your Sony VAIO laptop PC? I was at Sony VAIO's website and couldn't locate the Intel USB 3.0 Extensible Host Controller driver for Windows 8.

[idata]

Dell does not have the correct driver as of yet!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[idata]

I'm on a Clevo W370ET (Optimus IV from PC Specialist UK) and I'm also having problems with USB 3.0 in Win8.

Previously I was using Win7 - UBB 3.0 was working perfectly. Then I install Win8 and the compatibility is lost. Guess we have to wait for intel to fix it :<

[TSilv5]

Are you sure Intel are going to release new drivers for Windows 8. They say it's not needed.

/message/170832# 170832 http://communities.intel.com/message/170832# 170832

[TSilv5]

http://www.intel.com/support/chipsets/usb3/sb/CS-033870.htm Intel� USB 3.0 eXtensible Host Controller Driver — Not Compatible reported when upgrading from Microsoft Windows 7* to Windows 8*

Intel is not releasing the driver.

[idata]

Issue: 

Microsoft Windows 8 Upgrade Assistant* reports Intel® USB 3.0 eXtensible Host Controller Driver version 1.0.5.235 or earlier, is not compatible.

Solution: 

Uninstall Intel® USB 3.0 eXtensible Host Controller Driver before installing Windows 8* upgrade.Note

• Windows 7* system with Intel USB 3.0 eXtensible Host Controller Driver 1.0.6.245 does not have this issue.
• Windows 8 has native in-box USB 3.0 driver. Intel is not releasing a specific USB 3.0 eXtensible Host Controller driver for Windows 8.

What intel is saying is a crock. I have the latest driver they say is ok but it still shows as incompatible!

[idata]

I got the incompatible with the older driver - then after installing the 1.0.6.245 version I redid the Win 8 assistant and it no longer showed the controller as incompatible. I just did this a day or two ago.

Jim

[idata]

Well that's weird? Maybe I should roll back the driver and reinstall the latest one? Which OS did you do this on?

Update: DIDN'T MAKE ANY DIFFERENCE! STILL SHOWS INCOMPATIBLE????

[idata]

Intel is not releasing the driver.

Did Intel provide reasons for not releasing it?

[TSilv5]

Microsoft is releasing the driver. It already has. Look at your USB controller. it says Microsoft Extensible Host Controller USB 3.0. You can check it on Device Manager.

[idata]

Microsoft is releasing the driver. It already has. Look at your USB controller. it says Microsoft Extensible Host Controller USB 3.0. You can check it on Device Manager.

I hate to tell you that you are mistaken. Under "Device Manager", in "Properties", the manufacturer is "Generic" not Intel.

When did Microsoft or Intel change its company's name to Generic?

[TSilv5]

You have click the driver details on properties. I am not on Windows 8 now, i cant tell exactly but its not the generic name.

[idata]

You have click the driver details on properties. I am not on Windows 8 now, i cant tell exactly but its not the generic name.

Please see below a picture of my so-called Intel USB 3.0 driver details:

Notice the word "Generic" under the "Manufacturer" row.

Kindly post yours when you are using Windows 8 so that we make some comparisons.