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RDude
Beginner
2,277 Views

Why are scaling options removed from latest Intel graphics control panel?

Hi, first off I'm not that much into techy stuff

Secondly, why are custom resolution removed from the latest Intel Graphics Control Panel? As a longtime Windows 7 user it was the only way for me to correctly scale my old TV whenver I had to plug or unplug the HDMI dongle. It seems that as of 21st of August we can't do that anymore, it was a fast, very simple way to correctly scale your screen.

How do I roll back to a previous version of the control panel? My drivers are up to date but the control panel updated without my doing anything, how can I change it back to the way it was?

I must add that I am very disappointed and hope this isn't some ploy to make us use Windows 10 or buy more onerous PC parts.

Sincerely,

AnonG

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3 Replies
RDude
Beginner
452 Views

I forgot to add that my drivers are up to date and that I have a Intel HD Graphics 4600

I do not know if my post is up to standard on this forum, hence the 1 star rating from a user

Please help, Intel Graphics Control is the only way I have to rescale the screen on my old HDTV

idata
Community Manager
452 Views

Hello AnonG

 

 

Thank you for joining the Intel® community.

 

 

I would like to verify with you if you are referring to the Intel® HD graphics control panel/custom resolutions as shown on the picture attached; this has been taken from a system using Intel® HD graphics 4600 with the driver version .4963 latest driver (https://downloadcenter.intel.com/download/27780/Graphics-Intel-Graphics-Driver-for-Windows-15-40-?pr... https://downloadcenter.intel.com/download/27780/Graphics-Intel-Graphics-Driver-for-Windows-15-40-?pr...)

 

 

Please attach to this thread the TXT file the Intel® System Support Utility will generate: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

 

Steps to save the report:
  1. Run the utility.
  2. Click on "Scan" to get the scanned system.
  3. Once the scan is complete click on "next".
  4. Use the "save" option, save the report to your desktop.
  5. To attach a file, you must click the "Attach" option on the bottom right-hand corner of the response box.

 

Regards,

 

Leonardo C.

 

idata
Community Manager
452 Views

Hello AnonG

 

 

I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back.

 

 

Regards,

 

Leonardo C.

 

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