Why doesn't your drivers work with the 965 chipset

[idata]

My computer locks up on average every fifteen minutes and I'm told its because of the intel 965 chipset. Gateway evidently put that chipset in its top of the line lap tops. I"ve been told that I need to do the "upgrade your driver" search and it tells me I have the most current driver. The site I'm using also sent me to http://downloadcerter.intel.com/detail_desc.aspx?dwnldid=17297 http://downloadcerter.intel.com/detail_desc.aspx?dwnldid=17297 to fix the problem. But when I install that driver my computer won't accept it and I had nothing. (I tired both the 32 bit and 64 bit ones.) Can you tell me why your drivers won't work with your video graphic chipsets? I've been told by a computer expert that the problem is that the 965 chipset just isn't good enough to handle the video in the online gaming. Is that the case or are they wrong? So am I to assume that after spending big money for my top of the line lap top that if I want to do any gaming with it I'll just have to have it lock up every fifteen minutes and repeatedly do a complete restart of my computer in order to continue? Or is there any plans to develop a driver that will help my computer do what its supposed to do? The video graphics which give me so much trouble are those in World Of Warcraft. Thank You.

[idata]

Hi, When did you buy this "top of the line" laptop exactly?

Also doe sit freeze up at any time other than whiulst playign WOW?

Also what is the model of the laptop? or what is the specific model of the chipset? e.g.g965, p965 etc?

[idata]

how do I tell that designation? I did not know there was a designation beyound 965. I purchased the lap top a little over a year ago.

And I guess yes it does just happen when I play WOW but perhaps that's because that's the only gaming I do on line.

[idata]

Hi,

What model is it?I can tnen have a look to see if i can find the exact chipset.

So do you play other games, but that aren't online?Do they work?

[idata]

The computer is a Gateway model M-6849

Also I'm not quite certain which download to use because my computer nomenclature says its a 64 bit but my computer guy tells me its a 32 bit

[idata]

99% your OS will be 32 bit. What OS are you using?

I have had a look and can't find what motehrboard you have in the gateway so... try the intel driver update utility http://www.intel.com/support/graphics/detect.htm

If that dosen't work go to http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Laptop+graphics+controllers&ProductProduct=Mobile+Intel%C2%AE+965+Express+Chipset+Family Pick your operating system and try those drivers.

The reason your computer says " computer nomenclature says its a 64 bit" is because most if not all hardware can support a 64bit OS as well as a 32bit OS.

Also you didn't say whether teh system freezes only with WOW or any other games?

[idata]

Since WOW is the only game I play on line I have no way to know how it works with other games. But here's a real good hint. My lap top worked perfectly with the game until one day a new patch came out and all of a sudden it locked up and crashed. I've beenusing the /console fixedfunction 1 fix ever since so that the game would even work.