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RvanH2
Beginner
5,950 Views

Why is dsaservice.exe constantly downloading data?

According to Windows Task Manager->Processes, the Intel program DSAservice.exe, part of Intel Driver and Support Assistant, is constantly downloading a small amount of data. It it not for updating the program itself, because according to Windows 10->Settings>Network & Internet->Data Usage, the program has downloaded 321 MB in the last 30 days, and according to Control Panel-Programs and Features, the programsize is only 22,6 MB.

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11 Replies
AlHill
Super User
5,858 Views

Uninstall the Intel Computing Improvement Program if it is installed.

 

Doc

 

RvanH2
Beginner
5,858 Views

That is not what I asked. Why do you reply when you don't have something significant to contribute?

AlHill
Super User
5,858 Views

Is the Intel Computing Improvement Program installed or not? Just answer the question.

 

Doc

 

RvanH2
Beginner
5,858 Views

I had already un-installed that earlier, so the answer is yes, but dsaservice.exe is still downloading data.

AlHill
Super User
5,858 Views

Then, use this tool to completely uninstall IDSA.

https://downloadcenter.intel.com/download/29608/Intel-Driver-Support-Assistant-Uninstaller?v=t

 

Reboot

Then, reinstall IDSA, and this time do not agree to the Intel Computing Improvement program install.

https://www.intel.com/content/www/us/en/support/detect.html

 

Reboot

 

Also, note that IDSA is intended for Intel boards/systems.

 

Doc

 

RvanH2
Beginner
5,858 Views

Done all that, dsaservice is still downloading data. I have Acer laptops with Intel Graphics and Wireless, that's why I use the program.

AlHill
Super User
5,858 Views

Well, ACER should have their own tool. Whatever the case, do this and an Intel support engineer will assist you.

 

Download, run, and save the results of this utility as a text file:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Then ATTACH the text file (using the paperclip under the toolbar).

 

Doc

W10 2004, W10 May 2020, W10 20H1, W10 19041 - A rose, by any other name, still smells.

RvanH2
Beginner
5,858 Views

Acer and other large computer manufacturers never update drivers. When you go to the support-page for the particular model, they still have the driver-versions that came with the device (released in 2018, in my case). Their update-tools never report new drivers, so i don't use them.

 

I won't upload so much info to an open forum. What are you looking for in the log-file?

AlHill
Super User
5,858 Views

Dell has one. Just remember, when using the IDSA, there is an exclusion list:

https://www.intel.com/content/www/us/en/support/articles/000032252/software/software-applications.ht...

 

Doc

 

RvanH2
Beginner
5,858 Views

Really? I didn't even know that brand still existed. I had one 20 years ago, didn't last 2 years.

My point is just: The program works fine, when there are new drivers for the graphics and wireless, I get a notification on the taskbar-icon, and the program installs the new drivers. I have a network-meter gadget on my desktop, and it showed that a program was constantly downloading 780 B/s. This turns out to be dsaservice.exe, and the Windows Data Usage monitor states it downloaded 321 MB in the last 30 days, and 3 times that amount on my larger laptop.

n_scott_pearson
Super User Retired Employee
5,858 Views

The DSA Service is constantly reading from a feed to find out if updates are available. If you don't like it, uninstall the package; it's that easy.

...S

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