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SCabe
Beginner
392 Views

Why my laptop dell i7 7500u has the edges of the screen like a square light? last driver version for update of video card 23.20.16.4973 Windows 10 1903 64 bits 8mb ram Intel hd graphics 620

IMG_20190801_123304738.jpg

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3 Replies
LeonWaksman
Super User
118 Views

Hi @SCabe​ ,

  1. Download the latest graphics driver for your CPU: https://downloadcenter.intel.com/download/28888/Intel-Graphics-Windows-10-DCH-Drivers?product=95451 . I'm giving you a link to Intel site, however it is advisable to look for latest driver in Dell site. You, however didn't provided your laptop model.
  2. Next, disconnect Internet.
  3. Open Device Manager and the Graphics Adapter section. Uninstall the currently installed Graphics Driver (check the Delete option). You should see Microsoft Basic Driver. Reboot your laptop.
  4. Install the previously downloaded Graphics Driver, version 26.20.100.6912
  5. Reconnect the Internet and reboot your laptop.

 

Leon

 

SCabe
Beginner
118 Views

Ok I will do that because in dell support this version 23 is the last i can update and the other 26 when I open to install it say its not possible let me see with these steps​

LeonWaksman
Super User
118 Views

Read my post again. Before installing the latest driver 26.20.100.6912, uninstall the old driver.

 

Leon

 

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