Will the Intel arc B580 cause the intel i3-13100f to bottleneck

[RemyBoyz]

In monster Hunter wilds my cpu looks like it is being used about 20% more then my gpu is that a Cpu bottleneck. I'm also getting stuttering and frame drops that i did not have with my old gpu a rtx 2060 super

[RandyT_Intel]

Hello @RemyBoyz,

Thank you for reaching out to our community. To help us investigate the issue and provide assistance, please share the following details with me.

• Please provide the SSU log report and share it here so I can review your system's configuration. 
• Could you let me know the origin of the game? Where did it come from, and where did you download it? 
• Have you previously performed a clean installation of the graphics driver, before using either an older or the latest version? 
• Kindly share some screenshots and recordings of your game settings so we can replicate and check the issue on our end using the same settings you use during gameplay. (Done)
• Additionally, you may follow this guide on how to report performance issues in the game. 

Once I have this information, we can start from there. Additionally, please check my initial recommendation below and let me know if it works on your system.

Intel® Arc™ Graphics – Desktop Quick Start Guide

Personal insights, In CPU-intensive games or applications, the i3-13100F might struggle to keep up with the Arc B580, leading to lower frame rates and stuttering however I need to further investigate if we encounter same issues on my end.

Looking forward to your response.

Regards,

Randy T.

Intel Customer Support Technician

[RemyBoyz]

Sorry for the late response Randy. The game is Monster hunter wilds and i have it installed on Steam 

I have included the attached files you have requested. The clips go from lowest graphical settings to the highest using Intel XeSS 

I did use DDU to uninstall all old driver. I have also tried intel drivers 101.6632   101.6651   101.6653   101.6732 and still had the issue

Thank you 

[RandyT_Intel]

Hello @RemyBoyz,

Thank you for sharing this information. I will begin investigating the issue and attempt to replicate it on our end. I'll post an update here or notify you directly once there are any developments. If I need further details, I'll reach out to you here. I appreciate your patience as I work on this matter. 

Regards,

Randy T.

Intel Customer Support Technician

[RandyT_Intel]

Hello @RemyBoyz,

To address the issue you're experiencing, we recommend the following steps:

1. Please use the Display Driver Uninstaller (DDU) tool to completely uninstall your current driver. This ensures a clean removal and prevents any conflicts with new installations.
2. After uninstalling, proceed to install the latest driver version 32.0.101.6734. This version includes important updates and improvements that may resolve the issue.

Additionally, we would like to know if you have tested your system with a higher tier/model of the processor. This information can help us better understand the scope of the issue and provide more targeted assistance.

Please let us know how these steps work for you or if you need further assistance. We are here to help!

Regards,

Randy T.

Intel Customer Support Technician

[RemyBoyz]

I have not tried a better processor but the latest driver did fix the problem

[RandyT_Intel]

Hello @RemyBoyz,

Thank you for updating us on the resolution of your issue. We're glad to hear that installing the latest driver resolved the problem. As you have not tried a higher tier processor, it seems the driver update was sufficient in this case.

We will proceed to close your case, but please remember that if you encounter any issues in the future, feel free to reach out to us. We're here to assist you with any concerns you may have.

Regards,

Randy T.

Intel Customer Support Technician