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Currently there are missing heads when playing the FIFA 17 demo. Otherwise it runs fine. Will anything be done about this?
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- Intel® HD Graphics
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Hello Everyone,
I would like to let you know that we just released a new BETA driver that should fix the issue with the players missing heads.
This BETA driver can be downloaded from here:
https://downloadcenter.intel.com/download/26347/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40- Download Intel® Beta Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40]
Please give it a round of test and let us know your feedback.
Kindest Regards,
Link Copied
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Hello,
After doing some research I found the minimum specifications for FIFA 17, you will see the video cards, recommended specifications and recommended computers/laptops for FIFA 17
http://fifa17news.com/fifa-17-system-requirements-full-version-and-demo/ http://fifa17news.com/fifa-17-system-requirements-full-version-and-demo/
NOTE: This link is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.
Regards,
Ivan
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Thanks Ivan for taking the time to do that research. However I could buy 2 Xbox Ones with change for each one of those laptops. Thanks for your help in this matter, but my mind is made up. Instead of buying a new laptop when my current one is still relatively new, I will go for the cheaper option of just getting an XBox One.
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Please be aware that this is an integrated graphics into the processor and not a graphics card, you can find the Optimize popular games to play on Intel Graphics here:
https://gameplay.intel.com/ https://gameplay.intel.com/
I'm sorry that I couldn't be a big help for you all, we are working to provide the best support for games with the integrated graphics.
Best wishes,
Ivan
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Ivan, I already know the specs. Intel cards are never listed with FIFA yet year after year we are still able to play. And u have the games listed on your site. It seems you cannot help us and there is no solution to the problem.
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I'm so done with Intel. Until I got my new laptop 18 months and realised I could actually run games on it I've educated myself a bit about computers. And man Intel Graphics cards are weak - like really weak.
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Hi all,
Please test an old driver 4222 and let me know how it goes:
https://downloadcenter.intel.com/download/24964/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64bit?product=81497
Also, could please change the options from Quality to Performance under Graphics Control Panel > 3d> General Settings.
Can you provide us with the link to get the DEMO? If it is a DEMO, it is a free game, so we can test it onsite.
Ivan.
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Hi Ivan,
I will try your suggestions. In the meantime, here is the link: https://www.easports.com/fifa/fifa-17-demo FIFA 17 Demo Available for Download - EA SPORTS
The Origin program has to be downloaded also.
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Ivan,
When trying to install the driver, it says the system does not meet the minimum requirements. I uninstalled my current driver and tried again and I still get the same message. So that does not work.
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Joey you'll need to install the driver manually if it says that. Download the zip file, not the exe file. Once downloaded extract the folder, go into the folder and double click on 'setup'.
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Thanks for the information, I will try to test the game from our end and once I get an answer I will post it here.
thetiger that driver does not work on Windows®10 with this one:
https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen- https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
Regards,
Ivan
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Hello there, I have intel HD graphics 5500 and i have the same issue, head less players in cut scenes, free kicks, penalty kicks, close ups on faces basically in FIFA 17. (some faces are seen others not, this is ridiculous)
I had this issue both on the demo and on the full game.
The game runs smoohtly on my laptop with the setttings i put but this major bug is really affecting my experience.
Will there be support? I've tried many things by nothing seems to fix this bug.
Can you get back to us with your findings as soon as possible.
I think the best thing is for you to inform EA Sports and FIFA about this issue as INTEL to see what kind of feedback we get, will there be an update to fix this bug?
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Hello Everyone,
I would like to confirm that we are currently investigating this issue (i.e. Missing player heads during cut scenes).
The status is that the issue has been duplicated in our lab and our development team is looking for the best way to fix this.
As soon as we have an update, we will update this thread.
Regards,
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Hello Everyone,
I would like to let you know that we just released a new BETA driver that should fix the issue with the players missing heads.
This BETA driver can be downloaded from here:
https://downloadcenter.intel.com/download/26347/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40- Download Intel® Beta Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40]
Please give it a round of test and let us know your feedback.
Kindest Regards,
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Hi!
Thank you so much for your response. I installed the driver, and faces are now showing! . There is such now a reduction in the frame rate. Not sure if you guys would be responsible for that. But so far your effort has been good and I would consider it a success. Thank you. I will keep on testing on my Acer E5-571 i5 4210U, Intel HD 4400
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Hi joey7, I have a question - your processor '4210U' is not listed under the compatible processors, so how did you get it to work?
I am asking because I have a 4278U, which is also not listed! I am wondering how you got the BETA driver to work, and whether I could do the same.
I have tried downloading and installing it but unfortunately it says that the install failed. Maybe I am missing something...
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Hello, yes the driver update has been very helpful, faces are now showing thanks so much for the effort.
I had an initial issue with the game getting stuck before kick off, like when you do these practice sessions before a match it would just stay on that screen like it played normally the training sessions but it wouldnt proceed., it wouldnt proceed to the match.
I went to ORIGIN and right clicked on the game and pressed repair.
The issue with the game getting stuck at warmup screen was gone. THE GAME WORKED PERFECTLY
Going in to THE JOURNEY mode I experienced another issue but I don't know if this was a one time thing. The faces in the JOURNEY cut scenes and initial game play were all visible (before the BETA driver they were not visible just like the other issue with players heads). However when you proceed to a point and THE JOURNEY shows this in game kind of video it got stuck there and wouldnt do anything. I don't know if it was cause my laptop was operating for a lot of hours, I haven't tried this again but it could possibly be something to do with the driver if this problem keeps occuring. Once I check it again I will post my feedback here.
OVERALL THE GAME WORKS FINE THOUGH AS FACES ARE NOW APPEARING!
I HAVENT EXPERIENCED ANY PROBLEMS WITH GAMEPLAY EG LOWER FPS..
MY SPECS: INTEL CORE I7-5500 U CPU@2.40 GHZ 2.40 GHZ
8 GB RAM
64 BIT x-64-based processor
INTEL HD GRAPHICS 5500
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Hi Danny246,
The Intel® Core™ i5-4278U Processor is a 4th Generation (formerly known as Haswell) featuring Intel® Iris™ Graphics 5100. This BETA driver should work for it.
Some Original Computer Manufacturers (OEM) may add restrictions so you can only install drivers provided by them. One work around is to do a manual driver installation. Instructions are located here: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 &...
Please take note that this is a BETA driver, and as such, it is not digitally signed. Windows* will remark this during the driver installation, but you can simply choose to continue with it.
I hope this information helps you.
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