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LWANG164
Beginner
204 Views

Windows10 视窗DPI问题

您好:

最近发现在保存和shangchuan 文件时Windows 10 的视窗会发生只有左上角的文字(如下图的“Save As”)DPI正常,其他字体出现模糊的情况。此现象非一直都有,只在最近出现,而且只在网络相关的“保存”和“上传”的时候会发生,创建新文件(word、截图保存等情况)时保存界面的DPI正常,同时,其他情况下视窗字体的DPI正常。无论笔记本本体还是外接显示器均如此。

计算机为Thinkpad X1 Carbon 2018,硬件基本情况如下:

1234.JPG123.JPG

此问题先咨询了微软​,在工程师的指点下于安全模式中删除了驱动,重启后系统自动安装了最新驱动,并未见效。

在重新安装的过程中发现驱动程序版本号为26.20.100.7528,发布于2020年2月21日,恰好与出现此问题的时间吻合,不知是否这版驱动程序造成了这个问题。

望Intel可以进行技术排查。​

十分感谢。

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3 Replies
AlHill
Super User
45 Views

Use the drivers provided by Lenovo for their laptop. Do not use the Intel generic drivers. If you still have problems, consult with Lenovo. Also, you should probably update your lenovo bios.

 

Doc

 

LWANG164
Beginner
45 Views

Dear Al Hill

 

Thank you very much for the suggestion.

 

Actually the BIOS is updating automatically by Lenovo's System Update. I will try the drivers provided by Lenovo ASAP. If the problem is still continues, I will contact with Lenovo Service.

 

Thanks a lot again.

 

Louis

LWANG164
Beginner
45 Views

Dear Al Hill

 

I have tried he drivers provided by Lenovo, however, the situation is still the same. I will contact Lenovo tomorrow, once there is new solution, I will post it here.

 

 

Louis

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