Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
Announcements
FPGA community forums and blogs have moved to the Altera Community. Existing Intel Community members can sign in with their current credentials.
22800 Discussions

Windows8.1_DriverPowerStateFailure_ASUSvivobook_S551LB_iaStorA.sys

SWast
Beginner
2,088 Views

Hi,

I have windows 8.1 (pre-installed) on ASUS vivobook S551LB. It's been working fine for almost a year now. Recently, I have been getting BSOD with Driver Power State Failure as it resumes from sleep. I think this problem started when I allowed windows to install the following update:

nVidia - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Other hardware - NVIDIA GeForce GT 740M

I then allowed a pending ASUS liveupdate: Intel Graphics Driver v10.18.10.3308.02. However, after reboot the ASUS Live update history shows this update failed.

I also looked into the minidump, it seems to identify iaStorA.sys as blocked IRP.

Please tell me how to proceed from here. Thanks.

0 Kudos
1 Reply
Kevin_M_Intel
Employee
1,246 Views

Hello Sw_750,

Checking the computer configuration I see it has hybrid graphics meaning that you computer requires a special driver developed and provided by your computer manufacturer.

It seems the Nvidia graphics Controller is working as main card in the system so there are a couple of steps you can try:

  1. Updating the Graphics driver provided by Asus.
  2. Update the bios to latest version provided by Asus.

Here you have a very informative article about switchable graphics systems:

http://www.intel.com/support/graphics/sb/CS-031103.htm http://www.intel.com/support/graphics/sb/CS-031103.htm

Reply